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Not sure what infected with! Nothing appearing in scans.


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2 replies to this topic

#1 sean_og

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Posted 03 July 2009 - 09:22 AM

\Hello i am trying to fix a friend's computer. I have used Spybot and it found a Trojan and has now been removed and nothing is showing.
I have also used Malware Bytes and it initially found 3 registry entries but now also all clear.

However i cannot upgrade the AVG to AVG8.5. Saw some msgs and people recommended install Avira. Tried this but will not install (exe opens and runs but nothing happens). Windows update will also not work - just seems to say installing.

Here's the output from DDS:


DDS (Ver_09-06-26.01) - NTFSx86
Run by James McErlean at 15:00:02.15 on 03/07/2009
Internet Explorer: 7.0.6000.16575
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.1014.317 [GMT 1:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BT Common Client\btomosrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\BT Common Client\btomodog.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Users\James McErlean\Downloads\HiJackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\conime.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\James McErlean\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
uStart Page = hxxp://www.google.co.uk/
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uRun: [iIWiper] c:\program files\iisystem wiper\SystemWiper.exe m
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\jamesm~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &Search - ?p=ZRman000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\jamesm~1\appdata\roaming\mozilla\firefox\profiles\0jyuraxa.default\

============= SERVICES / DRIVERS ===============

R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2005-11-14 34176]
R2 BT Common Client;BT Common Client;c:\program files\bt common client\btomosrv.exe [2007-7-3 61440]
R2 BTWSp50;BTWSp50 NDIS Protocol Driver;c:\windows\system32\drivers\btwsp50.sys [2007-4-20 24560]
R2 Watch Dog for BT Common Client;Watch Dog for BT Common Client;c:\program files\bt common client\btomodog.exe [2007-6-22 24576]

=============== Created Last 30 ================

2009-07-03 12:59 <DIR> --d----- c:\programdata\Avg7
2009-07-03 11:25 <DIR> --d----- c:\users\jamesm~1\appdata\roaming\Malwarebytes
2009-07-03 11:25 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-03 11:25 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-03 11:25 <DIR> --d----- c:\programdata\Malwarebytes
2009-07-03 11:25 <DIR> --d----- c:\progra~2\Malwarebytes
2009-07-03 11:25 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-03 11:01 290 a------- c:\users\james mcerlean\vista_fix.bat
2009-06-25 10:02 31,768,752 a------- c:\users\james mcerlean\avg75free_503a1205.exe
2009-06-25 01:36 410,984 a------- c:\windows\system32\deploytk.dll
2009-06-24 20:58 66,216,864 a------- c:\users\james mcerlean\avg_free_stf_en_85_374a1564.exe
2009-06-21 23:17 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-06-21 23:17 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-06-21 23:17 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-06-21 23:11 <DIR> --d----- c:\program files\Lavasoft
2009-06-21 23:11 <DIR> --d----- c:\programdata\Lavasoft
2009-06-21 23:09 <DIR> --d----- c:\program files\common files\Wise Installation Wizard

==================== Find3M ====================

2009-04-20 12:08 86,016 a------- c:\windows\inf\infstrng.dat
2009-04-20 12:08 51,200 a------- c:\windows\inf\infpub.dat
2009-04-20 12:08 86,016 a------- c:\windows\inf\infstor.dat
2007-11-15 09:46 665,600 a------- c:\windows\inf\drvindex.dat
2007-08-31 07:51 174 a--sh--- c:\program files\desktop.ini
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-01-07 09:21 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-01-07 09:21 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-01-07 09:21 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 15:00:52.93 ===============

PLease help. I am totally stuck!

Thanks so much.
Sean

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#2 Net_Surfer

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Posted 09 July 2009 - 02:58 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 teacup61

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Posted 14 July 2009 - 10:32 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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