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Windows Has Encountered a Problem... [Moved]

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#1 smfox423


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Posted 03 July 2009 - 07:06 AM


My computer has had many problems over the past few days. First, I began getting redircted from Google searches to various ad websites when I clicked on a link. Stupidly, I deleted my account to attempt to stop the spread of the malware or whatever was causing this. I then downloaded Avira Antivir and CCleaner. Avira was a pain because it popped up constantly and sometimes wouldn't go away, so I uninstalled it and used CCleaner which seemed to get rid of the Google redirect issue.

The next day I got a message about 90 seconds after logging on to my computer saying "Services and Controller app encountered a problem and needed to close"and shortly after another message popped up: "Windows has encountered a critical problem and will restart automatically in one minute". After it restarted I tried again with the same result. I can't stay on long enough to get logs or anything. Now these messages come up immediately after logging on.

Another weird/possibly relevant thing with my computer is that the Welcome Center pops up everytime I log on which hasn't happened since I first got my computer.

I have Windows Vista Basic.

Thanks for any and all help on the matter, it will be greatly appreciated!!!

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#2 Orange Blossom

Orange Blossom

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Posted 03 July 2009 - 10:14 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


#3 rigel



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Posted 03 July 2009 - 10:24 PM

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

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