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possible browser hijack and go.google redirecter


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3 replies to this topic

#1 MikeC07

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Posted 02 July 2009 - 10:57 PM

hi, so i will repost what i have here

"Hey so unfortunately i believe i might have a browser hack...

per the title, none of those work. symanetc refuses to update with a working internet connection and processexplorer shows nothing to my knowledge. safe mode could not be accessed through the bios (hitting f8 repeatedly). this is my built computer so it has nothing from hp or anything else. the way i accessed safe mode was using msconfig but it may not seem like the real safe mode as when entering mozilla, i get redirects using google like without google. go.google trojan or something...
tried downloading and reinstalling the three programs but still failed to run. tried on my laptop and still fails. used a usb to copy a fresh install.exe but nothing, even in safe mode

(that was safe mode with networking. without, none of the antiadware works.)

so in other words, malwarebytes, combofix, hijack this, all failed to open after double clicking. no error messages.
symantec shows no viruses, when clearly there are, and nor does adaware 7.0 the most recent update for symantec is 6/28/09

please advise smile.gif but dont be in a rush. im already considering gettin a new hard drive and repartitioning but i kinda want to fix it if i can"

attached is the log file for hijack this. currently the computer is off for fear of spreading infection.

Attached Files

  • Attached File  log.txt   29.07KB   12 downloads


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#2 MikeC07

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Posted 04 July 2009 - 04:15 AM

Nvm, for those of you who could benefit from this...

what i did was basically upload malwarebytes, spybot, regscrub, spywareblaster, spywareterminator, and winpatrol onto another working computer, UPDATED them, and used spywareblaster to set a save point. also on the computer was symantec updated.

once all those programs were up, i just took out the infected hard drive and plugged it into the protected computer and ran a whole bunch of scans. will take a few hours because you gotta do full scans on all drives. the hard drive not infected will be attacked so do be cautious. just keep scanning and keep quaranting and deleting. eventually everything will be clean and at least the browser hijack will go away if not everything else.

tyvm
michael

#3 Net_Surfer

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Posted 09 July 2009 - 02:54 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#4 teacup61

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Posted 14 July 2009 - 10:34 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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Error reading poptart in Drive A: Delete kids y/n?




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