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Hijackthis log


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27 replies to this topic

#1 marquis40

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Posted 02 July 2009 - 02:51 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:15:16 PM, on 7/2/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\stsystra.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Online Backup\OnlineBackup.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Users\Bill\AppData\Roaming\Save\Save.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~3\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.mirarsearch.com/?useie5=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/index.jsp?speedbarconfigchanged
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.mirarsearch.com/?useie5=1&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IEPro\iepro.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\Program Files\Virtual Account Numbers\BhoCitUS.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: ProvenInternetExperienceImprover - {799DE935-4B86-C383-C420-7CB620415AC4} - C:\Program Files\ProvenInternetExperienceImprover\ProvenInternetExperienceImprover.dll
O2 - BHO: Discover deskshop Browser Helper Object - {8DB3D69D-DA5E-4165-B781-72A761790672} - C:\Windows\system32\BhoDshop.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: (no name) - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\Windows\system32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [@BackupScheduler] C:\Program Files\Online Backup\OnlineBackup.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Bill\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Save] C:\Users\Bill\AppData\Roaming\Save\Save.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Virtual Account Numbers - {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
O9 - Extra button: Secure Online Account Numbers - {F74E75A5-96BF-40ef-A1C8-88EAEBB82AB6} - C:\PROGRA~1\Discover\SOAN\SOAN.exe
O13 - Gopher Prefix:
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/51.24/uploader2.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-27-0.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Desktop Manager 5.2.803.20506 (GoogleDesktopManager-032008-165311) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9691814bbf93c) (gupdate1c9691814bbf93c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12587 bytes

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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 07 July 2009 - 02:03 PM

Hello marquis40 and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 marquis40

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Posted 09 July 2009 - 12:20 PM

Thank you for your help!!!

Attached Files



#4 extremeboy

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Posted 10 July 2009 - 12:32 PM

Hello.

Please run Malwarebytes then followed by GMER.

Afterwards take a new DDS run and post back with the logs. Please give me a description of any problems you may still have.

Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Download and Run Scan with GMER

We will use GMER to scan for rootkits.This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.
    If it detects rootkit activity, you will receive a prompt (refer below) to run a full scan. Click NO..
    Posted Image
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • IAT/EAT
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 marquis40

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Posted 11 July 2009 - 04:04 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2411
Windows 6.0.6002 Service Pack 2

7/11/2009 1:38:40 PM
mbam-log-2009-07-11 (13-38-40).txt

Scan type: Quick Scan
Objects scanned: 93333
Time elapsed: 6 minute(s), 46 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 9

Memory Processes Infected:
C:\Users\Bill\AppData\Roaming\Save\Save.exe (Adware.Agent) -> Unloaded process successfully.

Memory Modules Infected:
C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\33uminwz.default\extensions\{f6bf92e0-b190-11dd-ad8b-0800200c9a68}\components\SaveComponent.dll (Adware.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\proveninternetexperienceimprover.proveninternetexperienceimprover (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{37c9d97d-191d-4d76-1973-d6284b313c7d} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3041d23c-895d-9860-efa0-480a63af0ef9} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{799de935-4b86-c383-c420-7cb620415ac4} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{799de935-4b86-c383-c420-7cb620415ac4} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{799de935-4b86-c383-c420-7cb620415ac4} (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\proveninternetexperienceimprover.proveninternetexperienceimprover.1 (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{418d86be-7386-4f1a-83e0-53604adbda74} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayMP3 (Rogue.PlayMp3) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\save (Adware.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Save (Adware.WhenUSave) -> Quarantined and deleted successfully.
C:\Program Files\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
c:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
C:\Program Files\ProvenInternetExperienceImprover (Adware.PlayMP3z) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Bill\AppData\Roaming\Save\Save.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\33uminwz.default\extensions\{f6bf92e0-b190-11dd-ad8b-0800200c9a68}\components\SaveComponent.dll (Adware.Agent) -> Delete on reboot.
C:\Program Files\ProvenInternetExperienceImprover\ProvenInternetExperienceImprover.dll (Adware.PlayMP3z) -> Quarantined and deleted successfully.
c:\Windows\System32\win9b.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\program files\Save\SaveUninst.exe (Adware.WhenUSave) -> Quarantined and deleted successfully.
c:\program files\PlayMP3z\PlayMP3.exe (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
c:\program files\PlayMP3z\uninstall.exe (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
c:\Users\Bill\AppData\Roaming\microsoft\Windows\start menu\Programs\PlayMP3z\Run PlayMP3z.pif (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
c:\program files\proveninternetexperienceimprover\uninstall.exe (Adware.PlayMP3z) -> Quarantined and deleted successfully.

#6 extremeboy

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Posted 11 July 2009 - 06:20 PM

Hello.

Do you have the GMER log? If so please post it, if not please run it.

If there are any problems, please let me know.

~Extremeboy
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#7 marquis40

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Posted 12 July 2009 - 06:42 PM

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-12 16:41:21
Windows 6.0.6002 Service Pack 2


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#8 extremeboy

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Posted 12 July 2009 - 07:01 PM

Hello.

Afterwards take a new DDS run and post back with the logs. Please give me a description of any problems you may still have.


Thanks.

~Extremeboy
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#9 marquis40

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Posted 12 July 2009 - 08:00 PM

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 7/31/2008 3:44:18 PM
System Uptime: 7/12/2009 4:43:40 PM (1 hours ago)

Motherboard: Dell Inc. | | 0WG864
Processor: Intel® Core™2 CPU 6300 @ 1.86GHz | Microprocessor | 1862/1066mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 293 GiB total, 207.854 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {bc103702-dd72-406f-9b28-95c868337b59}
Description: USB Easy Transfer Cable
Device ID: ROOT\TRANSFER_CABLE\0000
Manufacturer: Microsoft
Name: USB Easy Transfer Cable
PNP Device ID: ROOT\TRANSFER_CABLE\0000
Service: winusb

==== System Restore Points ===================


==== Installed Programs ======================

2007 Microsoft Office system
2Wire Wireless Client
32 Bit HP CIO Components Installer
6400_Help
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.2
Advanced SystemCare 3
AIM 6
Aim Plugin for QQ Games
Amazon MP3 Downloader 1.0.3
AnswerWorks 5.0 English Runtime
Apple Software Update
AT&T Self Support Tool
AusLogics Disk Defrag
AVG 8.5
BlackBerry Desktop Software 4.5
BlackBerry Device Software v4.5.0 for the BlackBerry 8330 smartphone
bpd_scan
BPDSoftware
BPDSoftware_Ini
BufferChm
CCleaner (remove only)
Choice Guard
Coupon Printer for Windows
CustomerResearchQFolder
Dell Resource CD
Destination Component
Detector Tools
Detroit Iron Information Systems 2.0
Detroit Iron Information Systems 2.0 (C:\Program Files\Detroit\)
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
Epocrates toolbar 1.0.18
ESPNMotion
eSupportQFolder
EULAlyzer v1.2
fallinthecountry_3113669 Screen Saver
FastStone Image Viewer 3.9
Fax
getPlus® for Adobe
Google Chrome
Google Earth
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist 8.0.0.514
GPBaseService
GTK+ Runtime 2.14.7 rev a (remove only)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Officejet J6400 Series
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPProductAssistant
HPSSupply
I.I.I. Home Inventory 3.08
IE7Pro
Infinite Password Generator 3.1
InstallMgr
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections
IrfanView (remove only)
J6400
Java™ 6 Update 13
Java™ 6 Update 7
Logitech Desktop Messenger
Logitech Harmony Remote Software 7
Logitech QuickCam
Logitech QuickCam Driver Package
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office Outlook 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Outlook Personal Folders Backup
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
MosChip Multi-IO Controller
Mozilla Firefox (3.0.5)
MP3 Rocket
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
OCR Software by I.R.I.S. 10.0
Online Backup
Otto
Password Generator
Photosynth 2.0.1519.16
Picasa 3
Pidgin
Pinnacle Instant DVD Recorder
PrimoPDF -- brought to you by Nitro PDF Software
ProductContext
PSSWCORE
QQ Games
QQ Pool
Quicken 2009
QuickTime
RealPlayer
Registry Mechanic 8.0
Remote Control USB Driver
Revo Uninstaller 1.83
Roxio Media Manager
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Save
Scan
Secure Online Account Numbers
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Shop for HP Supplies
SigmaTel Audio
Smart Defrag 1.11
SmartWebPrintingOC
SolutionCenter
Sonic Encoders
Sonic Update Manager
Spelling Dictionaries Support For Adobe Reader 9
Status
Time Zone Data Update Tool for Microsoft Office Outlook
Toolbox
TrayApp
TweetDeck
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb970012)
User's Guides
VideoToolkit01
Viewpoint Media Player
Virtual Account Numbers
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VTech Phonebook Manager
WebFldrs XP
WebReg
Window Washer
Windows Installer Clean Up
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Messenger
Windows Live Upload Tool
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Messenger for Vista
Yahoo! Software Update
Yahoo! Toolbar

==== End Of File ===========================

#10 marquis40

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Posted 12 July 2009 - 08:03 PM

This has cleared up all my issues.
Thank you very much Extremeboy for all of your time, patients and expertise I am very grateful.
Bill

#11 extremeboy

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Posted 13 July 2009 - 08:45 AM

You're welcome.

We're probably not done yet.

I need to see the DDS.txt log as well.

Could you post it here please.

Thanks.

With Regards,
Extremeboy
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#12 marquis40

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Posted 13 July 2009 - 03:27 PM

I have attached 2 reports
Bill

Attached Files



#13 extremeboy

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Posted 13 July 2009 - 09:55 PM

Hello.

Sorry for the short delay in my response.

Please update Java and run an online scan.

Update Java to Version 6 Update 14

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for Java Runtime Environment (JRE) JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Open the Kaspersky WebScanner
    page.
  • Click on the Posted Image button on the main page.
  • The program will launch and fill in the Information section on the left.
  • Read the "Requirements and Limitations" then press the Posted Image button.
  • The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
  • Once the files have been downloaded, click on the Posted Image ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the Posted Image button, if you made any changes.
  • Now under the Scan section on the left:

    Select My Computer
  • The program will now start and scan your system. This will run for a while, be patient and let it finish.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis if needed.

Post back with a fresh set of DDS logs in your next reply as well.


How is your computer running now?

Thanks.

With Regards,
Extremeboy
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#14 marquis40

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Posted 14 July 2009 - 03:08 PM

I followed your instructions on the Java and I keep getting Error25099, Unzipping core files failed. In the Java properties this is the file listed
jre-6u14-windows-i586
I see there is another download if you click on the Java for Windows, would that one work? "JavaSetup6u14"

Thank you for your patients,
Bill

#15 extremeboy

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Posted 14 July 2009 - 04:49 PM

Hello.

You might want to download and install it online.

http://java.com/en/download/manual.jsp

"Windows XP/Vista/2000/2003/2008 Online "

With Regards,
Extremeboy
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