Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

System Restore


  • Please log in to reply
20 replies to this topic

#1 candlestick

candlestick

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 06 July 2005 - 03:40 PM

Hello, My son has a p.c in his room and he is connected to the main p.c downstairs so he can connect to the internet, for some reason one day he could not connect and children being children, he started fiddling and has totally messed it up. From what I can make out the network connection is wrong and also it says the I.P address is wrong. I cannot afford to get a technician out, so I was wondering if I did a system restore to back when he first got it, that would work.
I don't really want to start messing around with it as I do not want to make it any worse.
Thankyou if you do reply.

BC AdBot (Login to Remove)

 


#2 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:02:40 AM

Posted 06 July 2005 - 04:48 PM

Are you using XP? You could go back to a previous restore point just prior to when your computer was messed up. You would use XP's system restore.
JC

#3 groovicus

groovicus

  • Security Colleague
  • 9,963 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Centerville, SD
  • Local time:12:40 AM

Posted 06 July 2005 - 05:21 PM

If that doesn't work, give a shout. I'm sure one of us here will be able to help walk you through getting things going again.

#4 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 07 July 2005 - 02:16 AM

Thankyou for answering so quickly to me.
Yes, the P.C is Windows XP, I have had a quick look at the system restore and I think I could manage to do it and I have been reading up on it.
I will have a go later and hopefully, fingers crossed, all will be well.
Thankyou, and will let you know how I get on. :thumbsup:

#5 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 07:11 AM

Hello, I have done the system restore and it went fine. Not as frightening as I thought, everything looks back to normal (I think)
I am now just having trouble with the internet connections, cannot get them to configure together...... any ideas.....please
Thankyou

#6 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:02:40 AM

Posted 08 July 2005 - 07:21 AM

candlestick, I am glad to hear that the XP system restore went well.

I am now just having trouble with the internet connections, cannot get them to configure together...... any ideas.....


What exactly do you mean? Examples and/or error messages would be helpful to resolve this. Provide as much details as possible.
JC

#7 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 07:30 AM

Sorry, I didn't know what information to put. I will go and check. Thankyou.

#8 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 07:56 AM

It said Error 777 and MSN came back with 810000306

#9 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:02:40 AM

Posted 08 July 2005 - 08:06 AM

So you got a Error 777 when you did what?
MSN came back with 810000306 when you did what?

Error 777 - Does this sound right?

http://www.modemsite.com/56k/duns777.asp

810000306, does this look right?

http://messenger.msn.com/Help/

Edited by Joshuacat, 08 July 2005 - 08:11 AM.

JC

#10 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 08:17 AM

Your Scaring me now.
When I tried to connect through AOL error 769 came up ?????

#11 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:02:40 AM

Posted 08 July 2005 - 08:29 AM

So you said,

My son has a p.c in his room and he is connected to the main p.c downstairs


What type of internet connection do you have -Dial-up or high speed cable/DSL?
What are you using to share your connection. What type of device is it? Make and model would be helpful.

The messages you are getting are modem related dial-up issues.
JC

#12 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 08:39 AM

We have broadband connection. The moden is called BT Voyager 105 USB ADSL Modem. We are with AOL Gold.

#13 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 09:02 AM

Modem Hardware: Modem
any of a class of electronic devices that convert digital data signals into analog signals suitable for transmission over analog telecommunications circuits Conexant HSF V90 56K PCI Modem
Driver Version: Device Driver
software that is responsible for accessing the hardware registers of the device and often includes an interrupt handler to service interrupts generated by the device. 6.2.5.0 (5-30-2003)
Driver Type: WDM
Modem COM Port: Modem COM Port
a connector for a communications interface, usually, a serial port. COM3
Country: United Kingdom
PNP Device ID: PCI\VEN_14F1&DEV_2F00&SUBSYS_8D8513E0&REV_01\4&25296D99&0&48F0
Operating System: Microsoft Windows XP Home Edition
Com Port Availability: The modem COM port is currently in use

#14 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:01:40 AM

Posted 08 July 2005 - 09:08 AM

The first thing to try is rebooting everything from the dsl modem to router or hub to the computer.

Power off the computer, then unplug the dsl modem, then unplug the router. After about five minutes plug the modem back in, then the router, then boot the computer and see if it connects.

If it doesn't, go into your device manager and see if you can see any yellow exclamation points before any of the devices in there. If you do, delete the device that has the yellow exclamation point and reboot the computer, allowing windows to find the device and reinstall it.

Of course, asking your son what he clicked on and changed may be helpful as well.

#15 candlestick

candlestick
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:40 AM

Posted 08 July 2005 - 09:16 AM

Hello, Have just checked The device manager and nothing has an exlamation mark next to it. I don't know if you read that I done the system restore earlier and put everything back to where it was, so would that make a difference?
Everything has been rebooted as you said as well, and as for my son he said he clicked repair in the Internet Connections,(somewhere) then it froze. I cannot add anymore information to what he has done. Sorry, but thanks for answering. :thumbsup: Any other idea's.............




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users