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XP freezing when try to standby


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#1 milfordinvestments

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Posted 02 July 2009 - 02:04 PM

dell laptop with XP started freezing when attempt to put in standby, have to manually dump to power off.
also having problems with burning cd's through itunes, and some small virus keeps appearing and blocking xp updates, malwarebytes updates etc.......if i dial up on broadband card i am able to update but not on wireless internet card. Let me know if I need to split theses problems into different catogory. I will definitly be donating again for your help
I have tried unistalling many software and also updated many driver's
Thanks
Matt

Edited by boopme, 02 July 2009 - 07:03 PM.
Moved from XP to AII ~~boopme


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#2 Budapest

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Posted 02 July 2009 - 06:54 PM

Run a quick-scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 milfordinvestments

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Posted 02 July 2009 - 08:16 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2350
Windows 5.1.2600 Service Pack 3

7/2/2009 8:11:57 PM
mbam-log-2009-07-02 (20-11-57).txt

Scan type: Quick Scan
Objects scanned: 111033
Time elapsed: 8 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 techextreme

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Posted 02 July 2009 - 08:54 PM

What small "virus" is popping up and blocking windows updates? Is your antivirus reporing what it is?

What model Dell Laptop?

Techextreme

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#5 milfordinvestments

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Posted 02 July 2009 - 09:09 PM

suppose not really popping up. But anytime i try to update windows xp update manually it goes to my home page of google instead of update site or update malware bytes it errors out. This is while using home wireless internet. But if i dial up up on built in broadband card i can update both. laptop is dell precision m2400.
when trying to standby computer makes to xp blue screen that says something like "preparing to standby" and never actually enters it. I have to power off manually.
also have seen error while trying to burn a disc in itunes that has said burner in use by another application.

#6 techextreme

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Posted 02 July 2009 - 09:38 PM

Have you tried updating the DNS servers in your wireless router at home?

I'm wondering if maybe they've been redirected to something you "don't" want them to be.

How long does it normally sit before you have to manually "power down"?

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#7 Budapest

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Posted 02 July 2009 - 09:39 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 milfordinvestments

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Posted 02 July 2009 - 09:42 PM

have not updated dns server, unsure how to do? can i just do it through the logged in ip address?
i have not actually timed it but it seems to just hang for long period and not standby

#9 milfordinvestments

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Posted 02 July 2009 - 09:45 PM

i followed the cmd commands, I checked network setting but already were set to ones described?

#10 Budapest

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Posted 02 July 2009 - 11:43 PM

Run these two fixes:

http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#11 milfordinvestments

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Posted 04 July 2009 - 10:13 AM

i ran both, first one said no problems, But 2nd spychecker ran a fix. I am now able to update from windows xp and malwarebytes!!
Did not help with with computer standby problems.

#12 Budapest

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Posted 04 July 2009 - 11:16 PM

Try updating your video driver.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#13 milfordinvestments

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Posted 05 July 2009 - 09:58 PM

just tried that,
no luck any other ideas

#14 Budapest

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Posted 05 July 2009 - 10:12 PM

What's the model number of your laptop?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#15 milfordinvestments

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Posted 06 July 2009 - 08:15 AM

Dell precision m2400
i also tried updating bios, but still no luck




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