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"System Security 2009" Virus??? Please Help


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2 replies to this topic

#1 briang3

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Posted 02 July 2009 - 02:02 AM

Hi,

I was on the internet today and without thinking clicked on a random popup that appeared and it got me into some trouble I think.

This program called "System Security 2009" suddenly popped up and began "scanning" my computer and then things went downhill pretty fast.

I attempted to do a system restore but apparently this program disabled it so I cant click on the "next" button to begin a restore. I then tried to do a scan with my antivirus program (avira antivir) and it scanned for about half an hour and found about 70 detections before the computer suddenly restarted and a blue screen popped up. After reading the instructions I wish I had wrote down what it said, but the blue screen doesn't popup anymore. It said something about a possible hardware problem but thats about all I remember.

Now when I turn on the computer, it wont let me access any programs at all and when I try to open anything a balloon pops up and says: "Application cannot be executed. The file ... is infected. Please activate your antivirus software."

The internet is totally shut down as well.

That's about all I can think of to write about the problem. The computer is basically useless and I'm on my friends laptop posting this on the forum. I was able to do a dds scan and I've attached the logs...

If there's anything else you want to know that I didn't think of let me know. I'd really appreciate any help at all. Thanks

Attached Files



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#2 thcbytes

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Posted 06 July 2009 - 10:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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http://donatelife.net/register-now/

#3 teacup61

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Posted 14 July 2009 - 10:37 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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Error reading poptart in Drive A: Delete kids y/n?




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