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Windows updates shows google search instead, can't update any spyware,malware software, can't download/install programs from microsoft website [Moved]


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15 replies to this topic

#1 ms211

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Posted 01 July 2009 - 07:21 PM

:thumbsup:

Hello,

After viewing some great tech support on your forum today that looked like a similar problems I am having, I decided to join the site in hopes of getting the same help.

I went ahead and made a log1, log and info files via that .bat file mentioned in someone elses topic but I also read that I'm not suppose to post any of that until asked. Sooo... I'll wait. :0)

Problems? Well, Avast seems to have more more traces off the viruses I mentioned in the description however I am still unable to update any malware/spyware protection software in order to run it on this laptop; moreover I am unable to get to the windows update page to try to update the computer... the owner of this laptop said they received an update from windows about a month ago.

When I click on the windows update from my programs files, I get directed to google search instead. :0( Before running the avast(avg was installed before but stopped responding) I would get directed to a depression website when trying to type in microsoft.com

Pleaaaaaaaaaaassseee send help.

I'm on windows xp 2002 home edition service pack 3. Thank you

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#2 Orange Blossom

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Posted 01 July 2009 - 07:43 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 rigel

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Posted 01 July 2009 - 07:59 PM

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 ms211

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Posted 01 July 2009 - 08:28 PM

Thank you Rigel

SmitFraudFix v2.423

Scan done at 18:26:19.23, Wed 07/01/2009
Run from C:\Documents and Settings\me\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\me


C:\DOCUME~1\me\LOCALS~1\Temp


C:\Documents and Settings\me\Application Data


Start Menu

C:\DOCUME~1\me\STARTM~1\Programs\HDQuality FOUND !

C:\DOCUME~1\me\FAVORI~1


Desktop


C:\Program Files

C:\Program Files\HDQuality\ FOUND !

Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

Description: Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 85.255.112.130
DNS Server Search Order: 85.255.112.184

Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 85.255.112.130
DNS Server Search Order: 85.255.112.184

HKLM\SYSTEM\CCS\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CCS\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184


Scanning for wininet.dll infection


End

#5 rigel

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Posted 02 July 2009 - 12:21 PM

You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 ms211

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Posted 02 July 2009 - 03:42 PM

SmitFraudFix v2.423

Scan done at 13:30:01.00, Thu 07/02/2009
Run from C:\Documents and Settings\me\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts


127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
...

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files

C:\DOCUME~1\me\STARTM~1\Programs\HDQuality Deleted
C:\Program Files\HDQuality\ Deleted

IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CCS\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\..\{3906D615-BE53-44F5-8E1B-4BB2A0A7DD3C}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A6F6F3F5-8D63-42E8-85FD-37DB0FE31C03}: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: NameServer=85.255.112.130,85.255.112.184


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!



RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

#7 rigel

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Posted 02 July 2009 - 05:07 PM

Our next step...

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 ms211

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Posted 02 July 2009 - 05:56 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

7/2/2009 3:47:30 PM
mbam-log-2009-07-02 (15-47-30).txt

Scan type: Quick Scan
Objects scanned: 121223
Time elapsed: 7 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 9
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\PlayAllDVD (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PlayAllDVD (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\gxvxc (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3906d615-be53-44f5-8e1b-4bb2a0a7dd3c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{a6f6f3f5-8d63-42e8-85fd-37db0fe31c03}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3906d615-be53-44f5-8e1b-4bb2a0a7dd3c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{a6f6f3f5-8d63-42e8-85fd-37db0fe31c03}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3906d615-be53-44f5-8e1b-4bb2a0a7dd3c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{a6f6f3f5-8d63-42e8-85fd-37db0fe31c03}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.130,85.255.112.184 -> Quarantined and deleted successfully.

Folders Infected:
c:\documents and settings\me\Application Data\AntiSpywareBot (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
c:\documents and settings\me\Start Menu\Programs\PlayAllDVD (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\PlayAllDVD (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\me\start menu\Programs\playalldvd\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
c:\program files\playalldvd\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#9 rigel

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Posted 02 July 2009 - 08:55 PM

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 ms211

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Posted 02 July 2009 - 09:30 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Time: 2009/07/02 19:17
Program Version: Version 1.3.0.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB6476000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBADE8000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB284E000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\Documents and Settings\me\My Documents\Converted\KEYBOA~1.RM:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS00718.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0071D.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0071E.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0071F.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS00720.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS00721.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0076B.log
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0076C.log
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0076D.log
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0076E.log
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS0076F.log
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Search\Data\Applications\Windows\MSS00770.log
Status: Visible to the Windows API, but not on disk.

Path: c:\documents and settings\all users.windows\application data\microsoft\search\data\applications\windows\projects\systemindex\systemindex.ntfy11.gthr
Status: Size mismatch (API: 214616, Raw: 206030)

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e6b8

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e574

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655ea52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e14c

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e64e

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e08c

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e0f0

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e76e

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e72e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xb655e8ae

Hidden Services
-------------------
Service Name: gxvxcserv.sys
Image Path: C:\WINDOWS\system32\drivers\gxvxcavykdlskmxecxlaewtdoyqeujtqpkrgr.sys

==EOF==

#11 rigel

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Posted 03 July 2009 - 11:30 AM

Good, please update and rescan with Malwarebytes in FULL mode. Post the fresh log.

Then run GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 ms211

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Posted 05 July 2009 - 03:51 AM

The malwarebytes was ran once but wasn't updated and it found something and got rid of it I suppose; when I updated the software and ran the program again, it didn't find the same trojan. Here is the updated log from the updated version of malwarebytes

Malwarebytes' Anti-Malware 1.38
Database version: 2374
Windows 5.1.2600 Service Pack 3

7/4/2009 10:46:56 PM
mbam-log-2009-07-04 (22-46-56).txt

Scan type: Full Scan (C:\|)
Objects scanned: 192313
Time elapsed: 39 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here is the gmer log copied:

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-05 01:43:17
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xB65B86B8]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xB65B8574]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xB65B8A52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xB65B814C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xB65B864E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xB65B808C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xB65B80F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xB65B876E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xB65B872E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xB65B88AE]

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateProcessEx [0xB65C182E]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateSection [0xB65C1678]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwLoadDriver [0xB65C17AC]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) NtCreateSection

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 23C8 80501C00 2 Bytes [B8, 86]
.text ntkrnlpa.exe!ZwCallbackReturn + 2474 80501CAC 2 Bytes [4C, 81]
PAGE ntkrnlpa.exe!ZwLoadDriver 80579608 7 Bytes JMP B65C17B0 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software)
PAGE ntkrnlpa.exe!NtCreateSection 805A076C 7 Bytes JMP B65C167C \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software)
PAGE ntkrnlpa.exe!ZwCreateProcessEx 805C73F6 7 Bytes JMP B65C1832 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software)

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[1404] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\services.exe[892] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00380002
IAT C:\WINDOWS\system32\services.exe[892] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00380000

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/ALWIL Software)

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

---- Services - GMER 1.0.15 ----

Service system32\drivers\gxvxcavykdlskmxecxlaewtdoyqeujtqpkrgr.sys (*** hidden *** ) [SYSTEM] gxvxcserv.sys <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@imagepath \systemroot\system32\drivers\gxvxcavykdlskmxecxlaewtdoyqeujtqpkrgr.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\gxvxcserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet003\Services\gxvxcserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet003\Services\gxvxcserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet003\Services\gxvxcserv.sys@imagepath \systemroot\system32\drivers\gxvxcavykdlskmxecxlaewtdoyqeujtqpkrgr.sys
Reg HKLM\SYSTEM\ControlSet003\Services\gxvxcserv.sys@group file system

---- EOF - GMER 1.0.15 ----

#13 ms211

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Posted 05 July 2009 - 03:55 AM

just in case you need to see which file was infected before i updated the malwarebytes software and scanned the computer in full mode. AS STATED ABOVE, WHEN I UPDATED THE SOFTWARE AND SCANNED THE COMPUTER AGAIN, NOTHING SHOWED UP.

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

7/4/2009 10:08:39 AM
mbam-log-2009-07-04 (10-08-39).txt

Scan type: Full Scan (C:\|)
Objects scanned: 191371
Time elapsed: 48 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{c8a3123c-a608-4374-99fd-667f2872c7d5}\RP105\A0020653.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Edited by ms211, 05 July 2009 - 03:56 AM.


#14 rigel

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Posted 05 July 2009 - 05:00 PM

Service system32\drivers\gxvxcavykdlskmxecxlaewtdoyqeujtqpkrgr.sys (*** hidden *** ) [SYSTEM] gxvxcserv.sys <-- ROOTKIT !!!


GMER is finding a rootkit - or at least traces of it. Since I cannot kill this thing with Rootrepeal, you will need to post a log in the HJT forum.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 ms211

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Posted 05 July 2009 - 06:01 PM

Thank you for your help.




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