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Could be nine ball. Help me fix this.


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3 replies to this topic

#1 xlovenuggetx

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Posted 01 July 2009 - 03:40 PM

check it:

Googled stuff, redirected me to ADs when i clicked on legitimate links. On random web pages will bring up a pop-up window saying my browser is under attack. pressed it because it said it was from microsoft. it's messing with my bootup as well. my comp doesn't ask for a password anymore, and i have to open task manager to bring up EXPLORER.EXE. when i download things in firefox, sometimes it will say they're 0kb in size.

anti malware programs won't open when i install them, unless i change the name of the execution file and reboot.

i've been reading about nine ball. sounds like it could be it. i've updated spybot, malwarebytes, and two antivirus programs. RAN THEM, and removed found viruses.

here's my dds and hijackthis log. whats going on?

***************************************************************8

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:02:19 PM, on 7/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe
C:\WINDOWS.0\system32\dldocoms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\WINDOWS.0\explorer.exe
C:\WINDOWS.0\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijakThis.exe
C:\WINDOWS.0\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=71126
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5757
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS.0\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS.0\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS.0\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS.0\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS.0\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS.0\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [dldomon.exe] "C:\Program Files\Dell 968 AIO Printer\dldomon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell 968 AIO Printer\memcard.exe"
O4 - HKLM\..\Run: [Dell 968 AIO Printer Fax Server] "C:\Program Files\Dell 968 AIO Printer\fm3032.exe" /s
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - S-1-5-18 Startup: Stardock Keyboard Launchpad.lnk = C:\Program Files\Stardock\Object Desktop\KLP\Keys.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Stardock Keyboard Launchpad.lnk = C:\Program Files\Stardock\Object Desktop\KLP\Keys.exe (User 'Default user')
O4 - Startup: Stardock Keyboard Launchpad.lnk = C:\Program Files\Stardock\Object Desktop\KLP\Keys.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O23 - Service: ABBYY FineReader 9.0 PE Licensing Service (ABBYY.Licensing.FineReader.Professional.9.0) - ABBYY (BIT Software) - C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dldoCATSCustConnectService - Unknown owner - C:\WINDOWS.0\System32\spool\DRIVERS\W32X86\3\\dldoserv.exe
O23 - Service: dldo_device - - C:\WINDOWS.0\system32\dldocoms.exe
O23 - Service: Google Update Service (gupdate1c9e93dac4f7e0) (gupdate1c9e93dac4f7e0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6777 bytes


*******************************************


DDS (Ver_09-06-26.01) - NTFSx86
Run by Administrator at 15:14:36.98 on Wed 07/01/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.617 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS.0\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS.0\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe
C:\WINDOWS.0\system32\dldocoms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS.0\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS.0\explorer.exe
C:\WINDOWS.0\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trend Micro\HijackThis\HijakThis.exe
C:\WINDOWS.0\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\My Documents\Firefox Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5757
uInternet Settings,ProxyOverride = local
mWinlogon: SfcDisable=-99 (0xffffff9d)
mWinlogon: UIHost=c:\windows.0\system32\logonuiX.exe
uWinlogon: Shell=explorer.exe,c:\recycler\s-1-5-21-2493616663-6825221351-031204226-6132\rundll32.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Aim6]
uRun: [PeerGuardian] c:\program files\peerguardian2\pg2.exe
mRun: [IgfxTray] c:\windows.0\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows.0\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IMJPMIG8.1] "c:\windows.0\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows.0\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows.0\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows.0\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [dldomon.exe] "c:\program files\dell 968 aio printer\dldomon.exe"
mRun: [MemoryCardManager] "c:\program files\dell 968 aio printer\memcard.exe"
mRun: [Dell 968 AIO Printer Fax Server] "c:\program files\dell 968 aio printer\fm3032.exe" /s
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\object desktop\klp\Keys.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoInstrumentation = 1 (0x1)
mPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 1 (0x1)
dPolicies-explorer: NoInstrumentation = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.23.0\gears.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\m9xs8onh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\program files\google\google gears\firefox\components\gears.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows.0\system32\drivers\aswSP.sys [2009-6-30 114768]
R2 ABBYY.Licensing.FineReader.Professional.9.0;ABBYY FineReader 9.0 PE Licensing Service;c:\program files\common files\abbyy\finereader\9.00\licensing\pe\NetworkLicenseServer.exe [2007-12-6 660768]
R2 aswFsBlk;aswFsBlk;c:\windows.0\system32\drivers\aswFsBlk.sys [2009-6-30 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-6-30 138680]
R2 dldo_device;dldo_device;c:\windows.0\system32\dldocoms.exe -service --> c:\windows.0\system32\dldocoms.exe -service [?]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-11 24652]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-6-30 352920]
R3 rt2870;Linksys 802.11n USB Wireless LAN Card Driver;c:\windows.0\system32\drivers\rt2870.sys [2007-12-14 551680]
S2 dldoCATSCustConnectService;dldoCATSCustConnectService;c:\windows.0\system32\spool\drivers\w32x86\3\dldoserv.exe [2009-6-9 99568]
S2 gupdate1c9e93dac4f7e0;Google Update Service (gupdate1c9e93dac4f7e0);c:\program files\google\update\GoogleUpdate.exe [2009-6-9 133104]

=============== Created Last 30 ================


==================== Find3M ====================

2009-06-28 13:21 0 a------- c:\windows.0\system32\drivers\lvuvc.hs
2009-06-28 13:21 0 a------- c:\windows.0\system32\drivers\logiflt.iad
2009-06-27 14:28 1,923,072 a------- c:\windows.0\system32\logonuiX.exe
2009-06-09 11:31 55,640 a------- c:\windows.0\system32\drivers\avgntflt.sys
2009-05-09 12:07 86,339 a------- c:\windows.0\pchealth\helpctr\offlinecache\index.dat
2009-05-07 23:06 410,984 a------- c:\windows.0\system32\deploytk.dll
2009-05-07 22:01 716,272 a------- c:\windows.0\system32\drivers\sptd.sys
2009-05-07 21:30 21,640 a------- c:\windows.0\system32\emptyregdb.dat

============= FINISH: 15:15:19.40 ===============


********************************************************************************
**********

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#2 xlovenuggetx

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Posted 02 July 2009 - 11:08 AM

bump.

#3 Tokek

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Posted 06 July 2009 - 05:35 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
If I have not replied back to your post in 3 days, please send me a PM.

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#4 teacup61

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Posted 13 July 2009 - 09:01 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?




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