Thanks for this opportunity to outline my problem, with hopefully the prospect of my problem being resolved!
I have been having difficulty changing my hotmail and gmail email passwords. This has been ongoing for about a week or so now. Each time I try to change my password to a complex long alphanumeric password, it reverts to the old one within a few hours! I've tried changing my security questions and inputting complex alphanumberic passwords for those too. I have contacted both gmail and hotmail support, who've been absolutely no help whatsoever. Hotmail keep sending me instructions how to reset my password, without reading that I've tried this multiple times and it hasn't worked. Very disappointing!
I do believe there is someone stalking and harassing me online, so it is important I resolve this asap. I have already been personally threatened with distribution of sensitive personal images to family members and friends, and I'm scared about my accounts being open to such abuse.
If anybody can help me with a) the technical problem I have detailed, in regards to changing my email passwords, b ) online harassment as described, or c) both, then please respond. I will be checking regularly for any support and advice. I have tried to explain my problem with sufficient and relevant info, but if there is anything else you need to know, please ask.
Thank you again,
Edited by cm3891, 01 July 2009 - 07:23 AM.