In general, any website that wants to secure their site or some of it's pages with Secure Sockets Layer (SSL)
must obtain a valid certificate from a trusted third party Certificate Authority (CA)
. A server certificate is used for authentication. There are many different types of certificates and separate certificates for every browser. Web browsers include a number of "root certificates", which belong to CAs and are distributed with 'trust bits' set by default. Browser manufacturers choose whose root certificates to include. A number of well-known CAs, such as Verisign and Geotrust, have their root certificates in all major browsers.
With Microsoft, certification authority providers are required to complete a WebTrust for Certification Authorities audit or provide an equivalent third-party attestation. See Microsoft Root Certificate Program Members
. All new root certification authorities for Windows XP are made available to end users through the Windows Update certificate trust list (CTL). This provides maximum flexibility for CA providers and Microsoft to respond immediately in the event of an unforeseen security issue. Some anti-virus vendors require the installation of the Microsoft Root Certificate update before allowing installation.
Have you gone to Windows Update and updated your Root Certificate?
Why should you update? The Update Root Certificates component
in Windows XP is designed to automatically check the list of trusted authorities on the Microsoft Windows Update Web site when this check is needed by a userís application. Read more about the Update Root Certificates component in XP Certificate Support & Benefits and Purposes of Certificate Functionality
It also wouldn't hurt to run a few anti-malware scans if you have not done so already.
Please download Malwarebytes Anti-Malware
(v1.38) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
- If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
- If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
- Click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
- Exit MBAM when done.
-- If Malwarebytes Anti-Malware results in any error messages, please refer to Fixes for common problems and Error Codes
. Some issues with errors can be related to malware infection but others are not.