My friend has a laptop that has been acting strange. She does not know anything about computers so I said I will have a look at it, I am not a tech but I do know more than her. Anyway, what started it was she wanted to put MSN Messenger live on her laptop, and it would not connect, it said she was not connected to the internet but she was as she downloaded the program. She is using cable internet the same as mine so I took her laptop home hooked it up to my internet and tried, and again it will not load. She did have wireless, so I thought maybe the two were conflicting somehow? I checked to make sure her wireless was disabled, it was not so I disabled it.
She has an antivirus program through the internet company, I hate this program. Anyway I downloaded ad-aware and it would not allow me to update the defs, so I thought to try Windows update, and it brought me to a google page, but the web addy for microsoft was on the address bar, when I did run her antivirus program this came up Downloader.Win32.ImLoader.n as riskware.
Something is stopping the computer from updating programs and downloading things from microsoft. Does anyone know what could be wrong? Connecting it to my modem should be ok? She was having these same problems thats why I have it. Right now I am on my system.
I just want to add, she has two accounts on her computer one for her and one for her daughter.
Edited by blackwidow777, 30 June 2009 - 06:40 PM.