My daughter gave her old Digimax 301 camera to me yesterday as she doesn't ever use it anymore. The software disc that came with this camera was previously installed on this PC about a year ago and everything worked as it should at that time. The last time I reformatted some months ago I never reinstalled the camera software program as no one used it.
Yesterday and today I have taken some photos and this afternoon I reinstalled the software in order to copy the photos to my hard drive and that is when the problem appeared. I went to the Samsung site and downloaded a copy of the owners manual and followed the instructions correctly. The installation went okay and both programs and the driver installed and appear in the A/R programs list. However it wont recognise the camera and I have no heading called "Removable Disc" under My Computer. The program otherwise works fine it will open my files etc etc but will not show the photos stored in the camera.
I went through the manual trying to find the source of the problem and tried to uninstall and reinstall the driver when this did not work I uninstalled the whole program emptied all the Samsung entries in Program Files rebooted my PC and reinstalled the lot again with exactly the same results. On reboot and following the manual instructions I plugged in the USB cable and switch the camera on, the PC gives that ding dong sound you get with USB devices and the program opens but no photos appear and I still dont have the "Removable Disc" heading.
In the manual it says that it is best to connect the camera to an AC adaptor but as I don't have one I have to do it via the batteries. The other thing mentioned in the manual is the following text. "If your PC's central processing unit is VIA chip (this is shown in the USB host controller), download the patch file from the Samsung Camera Webpage. (http://www.samsungcamera.com). I checked in device manager and found that indeed my USB is all VIA. I then went to the address above and found pictures of the camera model, the owners manual and also the drivers download but could not find any info on the patch. I Googled it and it came up with a driver download site but Web of Trust informed me the site was dodgy so I exited it without clicking on anything at all.
I went back and downloaded the camera driver at the Samsung site to my desktop and it arrived as a zip file. I opened it and double clicked on the install exe. It opens up and I click run and nothing happens it starts to install but then never finishes just closes.
I came here earlier and there was a similar post today and one of the responses to that was to use the Start>Control Panel>Scanners and Cameras> Add Device. I did this and on the box that appears get a list of cameras none of which is mine, I click on the "Have Disc" option and am asked to insert it into my optical drive and choose the directory D and click OK which I do but every time I do this the next thing that appears is the following text, "The specified location does not contain information about your hardware". I don't understand this I have the disc in and pointed to the proper drive. So now I thought it was time to ask for some help here. Thanks in advance for any advice offered.
Edited by bluesjunior, 30 June 2009 - 02:05 PM.