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Search results redirected, many websites blocked


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7 replies to this topic

#1 Ethos

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Posted 30 June 2009 - 01:25 PM

Hopefully someone can help because at this point I'm thinking my only option is a full reformat.

First, when I click a link from a search engine like google I get redirected to some random site.

Many sites, like the malwarebytes page, spybot S&D page, and others are blocked. I get a cannot connect error for them.

Programs like hijackthis and a couple others don't run when clicked. They think for a split second and then nothing.

Rootrepeal crashes the system at launch.

Ad-aware can't connect to the update server. Probably related to the website being blocked.


Since so many of the tools needed to fix this problem are being subverted, is it even possible to fix this?

Thank you for any assistance

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#2 boopme

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Posted 30 June 2009 - 03:11 PM

Ok here's a couple tips... let's see

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Ethos

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Posted 30 June 2009 - 03:47 PM

Scan is running now. I won't be back to the computer for a few hours, but I'll post the results as early as possible. Thank you.

#4 boopme

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Posted 30 June 2009 - 04:15 PM

Ok,cool will look back later.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Ethos

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Posted 30 June 2009 - 11:26 PM

All right. Sorry about the long delay in replying, long day at work...

mbam log:

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

6/30/2009 9:26:52 PM
mbam-log-2009-06-30 (21-26-52).txt

Scan type: Full Scan (C:\|D:\|E:\|Z:\|)
Objects scanned: 246294
Time elapsed: 44 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{78ebfc1f-4128-4034-80a7-5cf6802f87f3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{78ebfc1f-4128-4034-80a7-5cf6802f87f3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{78ebfc1f-4128-4034-80a7-5cf6802f87f3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Edited by Ethos, 30 June 2009 - 11:31 PM.


#6 Ethos

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Posted 01 July 2009 - 12:09 AM

After all of my trouble I'm amazed at how little actually seemed to be wrong. Reran mbam after rebooting and updating, it came up clean. Downloaded and ran spybot, just found a couple tracking cookies. Was able to access all of the blocked websites (shortly after my first post I found even windows update was blocked, so I was freaking out a little).

No longer having links redirected from search results. In fact, I can't find any problems yet. The amazing thing is, until my search results were being redirected I thought I was clean, but months ago I tried to get spybot and the website was blocked and I just assumed that it was down or gone and didn't think about it again until just the other day.

Thank you for your help boopme

Edit: RootRepeal still causes an instant reboot when I try to run it. Sign that not everything is fixed?

Edited by Ethos, 01 July 2009 - 12:21 AM.


#7 boopme

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Posted 01 July 2009 - 12:14 PM

Hello let's reset the router and run MBAm then try Rootrepeal again.
Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you donít know the router's default password, you can look it up HERE.

Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Ethos

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Posted 02 July 2009 - 01:17 AM

I won't be able to do this until tomorrow (Thursday) evening, but I'll report the results when I can.
Thanks again for your assistance.




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