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No display adapter, beep code 1 long 2 short at boot after computer freeze


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#1 arnaud

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Posted 30 June 2009 - 07:19 AM

Hi all,

I'll try to keep this brief.

The problem is I have my computer bleeping 1 long 2 short at boot which indicates a display adapter problem.

What happened:
I went away for 10 days so didn't use my workstation during that time (I usually work on this computer 7 days in a row all year long).
I started it monday morning. It worked fine for 5 minutes.
With Spybot SD and ZoneAlarm running I was browsing internet with Chrome. I switched on my external LaCie HD and at that same moment Windows Automatic Update pops up to tell me there's an update ready to be downloaded. And then the computer freezed. No access to task manager and no response to alt+ctrl+del.
I waited several minutes and then did a reset (pushed system switch for 8 secs). Since then I have a bleeping computer.

My question:
What should I do to fix this?

System info:
Boxx workstation
win xp sp3
2 Xeon DP 3.2 Ghz 1MB cache
Ram 3 GB ddr2-400
LaCie electron22 monitor + samtron 17 monitor
wacom tablet through usb
LaCie ext HD through firewire400
nvidia quadro fx 1400 with dual output (I use 2 monitors)
intel xeon motherboard nct-d

System used to work well and stable although I had a Gumblar virus issue 2 months ago.

Ramblings:
How can a video card (nvidia quadro FX 1400) crash so suddenly after having worked fine for 4 years? And why?
I usually get this type of problems after being away for some time... chance or coincidence?

Any help would be very welcome,
cheers,

Arnaud
3D animation
digizetta.net

Edited by arnaud, 30 June 2009 - 04:42 PM.


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#2 hamluis

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Posted 30 June 2009 - 10:24 AM

If it's not onboard...I would try removing the video card...and then reseating it.

I would also try a different video card, for a short period.

Louis

#3 arnaud

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Posted 05 July 2009 - 03:51 PM

Hello Louis,

Thanks for responding.

I removed and reseated the video card with no result.

Then it took me a couple of days to get a new video card that suited my needs (nvidia quadro fx 570) and I installed it.
To my surprise my computer still gives the same boot error (1 long followed by 2 short bleeps) ... I don't like this at all.

What would be the next step?

Thanks for your help by the way.

Arnaud

#4 hamluis

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Posted 05 July 2009 - 04:54 PM

You sure that you made the proper interpretation of the beep code?

Louis

#5 arnaud

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Posted 06 July 2009 - 05:52 AM

I hear 1 long + 2 short beeps.
...

Arnaud

#6 arnaud

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Posted 06 July 2009 - 09:32 AM

Hi Louis,

I've been trying to find some more info.

I went on the Asus website and I was surprised to see that the beep codes are different for them:
http://support.asus.com/troubleshooting/tr...SLanguage=en-us

Everywhere I went before 1 long and 2 short always pointed to display problems while on this page of Asus they refer to a Memory issue!

So your suggestion seems appropriate.

I took the ram out and reseated the smallest module I had. Without success.
I cleared the CMOS memory. No success neither.

There's one thing that seems strange: the onboard led that indicates that the system is ON, in sleep mode or in soft-off mode is always on even though I switched the computer off. Dunno if this is of any help.

Thanks,
Arnaud

#7 DaChew

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Posted 06 July 2009 - 10:03 AM

What's the brand and spec's on the power supply?

Has it been cleaned recently?
Chewy

No. Try not. Do... or do not. There is no try.

#8 arnaud

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Posted 06 July 2009 - 05:03 PM

Hi Chewy, thanks for popping in.

The power supply is a Sparkle Power Int'l (SPI) model n°: FSP550-60PLG AC input 100-240V
max OUTPUT POWER : 550W
more info here:
http://www.sparklepower.com/pdf/FSP550-60PLG.pdf

No I never cleaned it since I bought this computer in july 2005. Actually I didn't know these can be cleaned. Should I proceed?

Is it of any importance to indicate that the computer froze/crashed when I switched on a LaCie external Hard Drive (which has one of these hissing power supplies)?

Arnaud

#9 DaChew

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Posted 06 July 2009 - 06:26 PM

Most people use compressed air, I just blow the PSU out from front, back bottom until no more dust comes out

You might also test disconnectioning some optional components, if you see any improvement, it may indicate the PSU is failing or one of those components is drawing down the voltage rail

These are easy tests and saves buying new components like a video card
Chewy

No. Try not. Do... or do not. There is no try.

#10 604action

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Posted 07 July 2009 - 12:38 AM

Wth hahaPosted Image
“The Web is like a dominatrix. Everywhere I turn, I see little buttons ordering me to Submit.”
(Nytwind)

#11 arnaud

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Posted 17 July 2009 - 05:03 AM

Hi DaChew, Hi Louis,

Sorry it took me some time to get back to you ...

Basically the problem is solved. Because I have not many resources here in my office I took the pc to the local pc repair shop (my wife convinced me - I had a hard time to accept the idea to let it go... :thumbsup: ). Eventually it wasn't the video but some ram that was failing. I had tried various combinations for my ram but not the good one. My motherboard has 2 pairs of slots for ddr2 ram (can go up to 4GB on 32bit) and I had 2 modules of 512MB and 2 of 1024MB installed. One of the 512 was failing. Besides the slots are numbered A1, A2 and B1, B2 and ram should be installed in pairs (if I got this right): 1 module in the A slots should have it's equal counterpart in the B slots.
So now I have 2 modules of 1024MB installed in A1 and B1.
2 GB of ram is still more than all right .

The power supply got a good cleaning in the mean time also.

I wanted to give you a huge thank you for your help and assistance. I feel a bit like I wasted your time on this because my procedure has not been meticulous enough. Repairing computers is a very technical process, I'd say almost scientific. And we're so emotional.

My Boxx seems to be working fine now,
Thanks for your support,

Arnaud




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