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Windows defragmenter


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14 replies to this topic

#1 Jimmy Dick Hill

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Posted 29 June 2009 - 08:10 PM

When I try to run windows defragmenter it says. Defragmenter could not start. What should I do?

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#2 Budapest

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Posted 29 June 2009 - 08:15 PM

Go Start > All Programs > Accessories > Command Prompt and type the following commands:

cd \windows\system32
regsvr32 dfrgsnap.dll
regsvr32 dfrgui.dll
exit
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Computer Pro

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Posted 29 June 2009 - 08:20 PM

Sometimes different types of malware can deactivate the Windows Disk Defragmenter. What Anti-Virus/Anti-Spyware is installed?
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#4 Jimmy Dick Hill

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Posted 29 June 2009 - 08:39 PM

Hitman pro 3 (http://www.hitmanpro.com/en)

#5 Jimmy Dick Hill

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Posted 29 June 2009 - 08:49 PM

Budapest it didn't work.

#6 Budapest

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Posted 29 June 2009 - 08:50 PM

Using Windows Explorer browse to your windows\inf folder.
In there you will find a file called dfrg.inf right click this file, and select Install.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 Jimmy Dick Hill

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Posted 29 June 2009 - 09:01 PM

how do I find that file?

#8 Budapest

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Posted 29 June 2009 - 09:37 PM

It should be in your C:\WINDOWS\inf folder.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 Jimmy Dick Hill

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Posted 29 June 2009 - 09:55 PM

That also didn't work.

#10 Budapest

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Posted 29 June 2009 - 10:00 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically. Note: the scan can take a long time.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Jimmy Dick Hill

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Posted 29 June 2009 - 10:04 PM

I tried that before I found this site.

#12 Budapest

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Posted 29 June 2009 - 10:05 PM

When you try to run defrag what is the exact error message you receive.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#13 Jimmy Dick Hill

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Posted 29 June 2009 - 10:09 PM

Defragmenter could not start.

#14 Budapest

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Posted 29 June 2009 - 10:13 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 Orange Blossom

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Posted 29 June 2009 - 11:04 PM

Hello,

I see that you have posted a HJT and DDS log here: http://www.bleepingcomputer.com/forums/t/237639/hijack-this-log-file/ Because you have this topic posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

If you are still experiencing this issue once you have been declared clean, please send a PM to a moderator to reopen this topic.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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