Posted 29 June 2009 - 03:16 PM
I have Trend Micro Internet Security installed. I recently (accidentally) let the subscription run out. Between that time and the time I renewed it I managed to pickup pseudo-virus in the form of SpyGuard. I have since removed that with a removal tool. However, now when Internet Security is running I get no internet service. Neither Internet Explorer or Firefox seem to work. They show that they contact the site requested, but no info seems to come back. Even the Internet Security program itself is unable to contact the server to update itself. When I close Internet Security (which I guess leaves the computer vulnerable again) the internet works just fine.
I posted a message about this two days ago but realized that I posted it in the malware forum, which may not be accurate. Has anyone else had this problem? Is it fairly common? I've found other situation like this in a google search, but none of their solutions seem to work for me.