Hello can you run these tools.. Virut ,though I don't see it mentioned there is very dangerous. Basically impossible to remove .. So let's see if it is showing up.
Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.
Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
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Right-click on the
mbam-setup.exe file and change the
.exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on
mbam.exe and change the
.exe as noted above. Then double-click on it to run..
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Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
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Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type
cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type
cmd in the search box.
regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll
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If you cannot use the Internet,you will need access to another computer that has a connection.
From there save
mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on
mbam-setup.exe so it will install on the hard drive.
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Manually Downloading Updates:
Manually download them from
HERE and just double-click on
mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
Next run MBAM (MalwareBytes):
NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download
Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
- If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
- If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
- Click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
- Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.Next run ATF and SAS:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..
Download Attribune's
ATF Cleaner and then
SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and
Update it
Under
Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "
Close" button to leave the control center screen and exit the program. DO NOT run yet.
Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Double-click
ATF-Cleaner.exe to run the program.
Under Main "
Select Files to Delete" choose:
Select All.
Click the
Empty Selected button.
If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check
C:\Fixed Drive.
Perform a
Complete scan. After scan,Verify they are
all checked.
Click
OK on the summary screen to
quarantine all found items.
If asked if you want to reboot, click "
Yes" and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click
Preferences, then click the
Statistics/Logs tab.
Under
Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the
current dated log and press
View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click
Close to exit the program.