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browser redirect, Rootkit.Agent.ODG


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13 replies to this topic

#1 karkalec

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Posted 29 June 2009 - 10:52 AM

Hello Folks.

As of yesterday my browser redirects any time I click on a link brought up via google or yahoo search. My first inclination something was wrong was a BSOD this morning. Successfully started windows by choosing Last Known Good Config.

ESET scan yields one "infiltration" and says Win32/Rootkit.Agent.ODG trojan, unable to clean

Can anyone help?

Thanks,

Justin

BC AdBot (Login to Remove)

 


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#2 rigel

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Posted 29 June 2009 - 12:11 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 karkalec

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Posted 29 June 2009 - 12:28 PM

Thanks Rigel! Your BC First Responder status gives me cause for hope!

Malwarebytes' Anti-Malware 1.38
Database version: 2349
Windows 6.0.6002 Service Pack 2

6/29/2009 1:27:32 PM
mbam-log-2009-06-29 (13-27-32).txt

Scan type: Quick Scan
Objects scanned: 94188
Time elapsed: 2 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

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Posted 29 June 2009 - 08:07 PM

Our next step is RootRepeal. It detects rootkits.

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 karkalec

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Posted 30 June 2009 - 02:36 PM

I am unable to run Rootrepeal. When I click on the .exe it crashes and gives me an error message.

#6 rigel

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Posted 30 June 2009 - 03:02 PM

Try this

Under Settings select Options
Move the Disk Access Level slider to the High setting and try your scan again. Let me know if this doesn't help. :thumbsup:

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 karkalec

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Posted 30 June 2009 - 03:11 PM

I can't access the program at all, so I can't change settings. When I click on the .exe file it crashes.

#8 rigel

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Posted 30 June 2009 - 03:24 PM

Let's try an alternate scanner

Please download gmer.zip and save to your desktop.
  • Extract (unzip) the file to its own folder such as C:\Gmer. (Click here for information on how to do this if not sure.)
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • You may be prompted to scan immediately if GMER detects rootkit activity.
  • If you are prompted to scan your system click "Yes" to begin the scan.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as gmer.log and copy/paste the contents in your next reply.
  • Exit GMER and re-enable all active protection when done.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 karkalec

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Posted 30 June 2009 - 05:43 PM

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-30 18:41:47
Windows 6.0.6002 Service Pack 2


---- System - GMER 1.0.15 ----

INT 0x51 ? 868F1F00
INT 0x61 ? 85528BF8
INT 0x71 ? 868F1F00
INT 0x71 ? 868F1F00
INT 0x82 ? 868F1F00
INT 0x92 ? 868F1F00
INT 0xA2 ? 868F1F00

---- Kernel code sections - GMER 1.0.15 ----

? System32\Drivers\spbg.sys The system cannot find the path specified. !
.text USBPORT.SYS!DllUnload 8E32541B 5 Bytes JMP 868F14E0
.text acez8imi.SYS 8A37C000 22 Bytes [82, C3, 01, 82, 6C, C2, 01, ...]
.text acez8imi.SYS 8A37C017 45 Bytes [00, 32, A7, 79, 80, 3D, A5, ...]
.text acez8imi.SYS 8A37C045 121 Bytes JMP 69FD820E
.text acez8imi.SYS 8A37C0BF 13 Bytes [82, 00, 00, 00, 00, 00, 00, ...] {ADD BYTE [EAX], 0x0; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL}
.text acez8imi.SYS 8A37C0CE 10 Bytes [00, 00, 00, 00, 00, 00, 6A, ...]
.text ...

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\ESET\ESET Smart Security\ekrn.exe[2284] kernel32.dll!SetUnhandledExceptionFilter 756EA84F 4 Bytes [C2, 04, 00, 00]

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [74057817] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [740AA86D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [7405BB22] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [7404F695] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [740575E9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [7404E7CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [74088395] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [7405DA60] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [7404FFFA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [7404FF61] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [740471CF] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [740DCAE2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [7407C8D8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [7404D968] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [74046853] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [7404687E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[676] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [74052AD1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 855291F8

AttachedDevice \FileSystem\Ntfs \Ntfs eamon.sys (Amon monitor/ESET)

Device \Driver\volmgr \Device\VolMgrControl 847691F8
Device \Driver\usbuhci \Device\USBPDO-0 8686A1F8
Device \Driver\usbuhci \Device\USBPDO-1 8686A1F8
Device \Driver\PCI_PNP8023 \Device\00000052 spbg.sys
Device \Driver\usbehci \Device\USBPDO-2 868631F8
Device \Driver\usbuhci \Device\USBPDO-3 8686A1F8
Device \Driver\netbt \Device\NetBT_Tcpip_{ED06B077-36A0-4516-A7F4-3549457502BA} 87155500
Device \Driver\usbuhci \Device\USBPDO-4 8686A1F8
Device \Driver\usbuhci \Device\USBPDO-5 8686A1F8
Device \Driver\usbehci \Device\USBPDO-6 868631F8
Device \Driver\volmgr \Device\HarddiskVolume1 847691F8
Device \Driver\volmgr \Device\HarddiskVolume2 847691F8
Device \Driver\cdrom \Device\CdRom0 8686B1F8
Device \Driver\cdrom \Device\CdRom1 8686B1F8
Device \Driver\iaStorV \Device\Ide\iaStor0 855281F8
Device \Driver\iaStorV \Device\Ide\IAAStorageDevice-0 855281F8
Device \Driver\iaStorV \Device\Ide\IAAStorageDevice-1 855281F8
Device \Driver\iaStorV \Device\Ide\IAAStorageDevice-2 855281F8
Device \Driver\iaStorV \Device\Ide\IAAStorageDevice-3 855281F8
Device \Driver\cdrom \Device\CdRom2 8686B1F8
Device \Driver\netbt \Device\NetBt_Wins_Export 87155500
Device \Driver\Smb \Device\NetbiosSmb 871521F8
Device \Driver\iScsiPrt \Device\RaidPort0 86A6A1F8
Device \Driver\sptd \Device\632930040 spbg.sys
Device \Driver\netbt \Device\NetBT_Tcpip_{E64F6C2E-6713-4213-A394-E2D3D9417CAE} 87155500
Device \Driver\usbuhci \Device\USBFDO-0 8686A1F8
Device \Driver\usbuhci \Device\USBFDO-1 8686A1F8
Device \Driver\usbehci \Device\USBFDO-2 868631F8
Device \Driver\usbuhci \Device\USBFDO-3 8686A1F8
Device \Driver\usbuhci \Device\USBFDO-4 8686A1F8
Device \Driver\usbuhci \Device\USBFDO-5 8686A1F8
Device \Driver\usbehci \Device\USBFDO-6 868631F8
Device \Driver\acez8imi \Device\Scsi\acez8imi1Port2Path0Target0Lun0 86A8A500
Device \Driver\acez8imi \Device\Scsi\acez8imi1 86A8A500
Device \FileSystem\cdfs \Cdfs 87B001F8

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x5B 0x1A 0xEF 0x5B ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x22 0x2A 0xB5 0xE4 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xCF 0xD1 0x78 0x2E ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0x5B 0x1A 0xEF 0x5B ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x22 0x2A 0xB5 0xE4 ...
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0xCF 0xD1 0x78 0x2E ...

---- EOF - GMER 1.0.15 ----

#10 rigel

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Posted 30 June 2009 - 06:34 PM

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 karkalec

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Posted 30 June 2009 - 08:34 PM

GooredFix by jpshortstuff (30.06.09)
Log created at 21:34 on 30/06/2009 (justin)
Firefox version 3.5 (en-US)

========== GooredScan ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [01:24 27/03/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [22:31 27/03/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [00:21 27/03/2009]

-=E.O.F=-

#12 rigel

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Posted 01 July 2009 - 06:45 AM

Our next step...

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 karkalec

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Posted 01 July 2009 - 12:39 PM

Thanks, but I got someone to help me solve the problem. I appreciate your time and interest.

Justin

#14 rigel

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Posted 01 July 2009 - 12:43 PM

Glad it is fixed! Thanks for letting us know

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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