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i found xInsIDE.exe running - should i remove it and if so how?


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#1 chewan

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Posted 29 June 2009 - 03:50 AM

i am running vista and have recently permitted support to access my laptop to help me access a new server and move to outlook exchange - afterwards i tried to remove the remote access from start up.

last week i called and they were able to log on without me allwoing it, so i just checked the start menu and came across xInsIDE.exe, which i googled and found your site and that it may be a problem.

would be great if you can help clear this up.

thanks

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#2 quietman7

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Posted 29 June 2009 - 09:34 AM

Determining whether a file is malware or a legitimate process sometimes depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file. However, it then places itself in a different location on your computer. Another techinique is for the process to alter the registry and add itself as a Startup program so that it can run automatically each time the computer is booted.

Anytime you come across a suspicious file for which you cannot find any information about, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
-- Post back with the results of the file analysis.
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#3 chewan

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Posted 29 June 2009 - 10:51 AM

seems ok - thanks (from Jotti's):

Filename: xInsIDE.exe
Status:
Scan finished. 0 out of 20 scanners reported malware.
Scan taken on: Wed 27 May 2009 14:11:06 (CET) Permalink

now i'm wondering which program runs at start up that allows access. i will have another look.

#4 quietman7

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Posted 29 June 2009 - 11:00 AM

Tools to investigate running processes and gather additional information to identify them and resolve problems:These tools will provide information about each process, CPU usage, file description and its path location If you right-click on a file and select properties, you will see more details.
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