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Motherboard HELP

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#1 hckyplyr000


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Posted 05 July 2005 - 09:11 PM

My computer seems to have crashed and i do not know what is wrong. First of all, i built this computer myself, it has an AMD Athlon 2100+ with a mobo that came in a combo set, which is about 10-11 months old. I have a geforce2 vid card, a 10.2G HD for my OS, and i use a 120G for all my storage. I have a cd burner and a dvd burner. Also, i typically leave my computer on for long spans of time.

Now it started when i made the mistake of letting some people use my computer during a dinner party at my house. The next night, a navy blue screen appeared that said something like ' windows has detected a crash and has turned off windows to protect your PC' it said that if it was the first time, remove any newly installed HD and or software. It said other things and a lengthy coded message which i was unable to copy down. On the bottom it said something like 'beginning physical dump of memory.' Since i had not installed anything in a very long time, i decided to turn it off and let is sit, and try to reboot. So after i booted it up again, it remained at the screen 'Checking NVRAM....' It did not do anything else. So thinking that the problem lay with the memory, i removed it and reinserted it, and it worked. However, the same blue screen happened less than 24 hrs later. I was told that i needed to reset the CMOS, which i did. Since i thought that the problem was solved, i left my computer on. Again, not too long later the same thing happened. So once again i tried to reset the CMOS, thinking that it did not reset the first time. However once i tried to start the computer, it was not able to detect ANY of my four drives.

Now, just several days ago, we realized that someone had obtained one of our credit card numbers and used it in great britain. So after that i realized that there is spyware on my computer, which probably made my computer crash, which was installed onto my computer by one of the people using my PC during that dinner party. (When i had managed to start the computer after the inital incident, my dad had used my computer to order something online.) Now i am not sure what i need to do to fix it, whether it is a mobo problem, or something else. What can i do? Also, where does the spyware install? In the registry? On OS files? Or does it spread? Basically i am wondering if my second 120G HD that i use for storage is still safe to use.


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#2 Rimmer


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Posted 06 July 2005 - 01:49 AM

You have to get at least the boot drive recognised before you can go forward on this. Reset the BIOS again following your motherboard instructions then reboot and press the 'Del' key or it's equivalent to enter the BIOS. Check the IDE devices (your drives are IDE ? or are they SATA?) to see what is detected, if nothing is there use the 'autodetect HDD' function. If you cannot get a model number to come up then power off, unplug all drives except the boot drive and try again. Try again with the boot drive connected where one of the burners was hooked up.

If you cannot get the boot drive recognised try again with the data drive alone. If that does not work your BIOS may be corrupt and you need to refer to the motherboard manual on how to flash your BIOS. Make a note of the name and version number of your existing BIOS and also the manufacturer and model number of the motherboard. You will need to visit the motherboard manufacturers site to download a BIOS update and a flash utility plus their instructions.

hth :thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

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