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Malwarebytes not cleaning a few files.


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2 replies to this topic

#1 jlander

jlander

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Posted 28 June 2009 - 08:58 PM

Had an issue with trojan (hijacked google, virusmonde pop ups, etc.), but Malwarebytes seemed to clean up much of the issues, but does not clean a few remainder of files on rebooot.
Any help cleaning last bit is much appreciated. Thanks!

Hijack log below, and Malwarebytes below that.

--------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:51 PM, on 6/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Windows Defender\MsMpEng.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Common Files\LightScribe\LSSrvc.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\system32\wscntfy.exe
H:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
H:\WINDOWS\system32\igfxtray.exe
H:\WINDOWS\system32\hkcmd.exe
H:\WINDOWS\system32\igfxpers.exe
H:\WINDOWS\system32\igfxsrvc.exe
H:\Program Files\Canon\MyPrinter\BJMyPrt.exe
H:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
H:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
H:\WINDOWS\RTHDCPL.EXE
H:\Program Files\Windows Defender\MSASCui.exe
H:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
H:\Program Files\Logitech\SetPoint\SetPoint.exe
H:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Trend Micro\HijackThis\HijackThis.exe
H:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {3980AF93-C687-40C7-929E-18FEFF6BED3Dx} - (no file)
O2 - BHO: (no name) - {3980AF93-C687-40C7-929E-18FEFF6BED3D} - h:\windows\system32\xslvimn.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - H:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O4 - HKLM\..\Run: [GrooveMonitor] "H:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] H:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] H:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] H:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "H:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [CanonSolutionMenu] H:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] H:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "H:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "H:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] H:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Windows Defender] "H:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Logitech SetPoint.lnk = H:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://H:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://H:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://H:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - H:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: xququpyg - H:\WINDOWS\SYSTEM32\xslvimn.dll
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - H:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - H:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - H:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - H:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 6159 bytes





--------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.38
Database version: 2347
Windows 5.1.2600 Service Pack 3

6/28/2009 6:37:02 PM
mbam-log-2009-06-28 (18-37-02).txt

Scan type: Quick Scan
Objects scanned: 110157
Time elapsed: 4 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3980af93-c687-40c7-929e-18feff6bed3d} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\xququpyg (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{3980af93-c687-40c7-929e-18feff6bed3d} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
h:\WINDOWS\system32\xslvimn.dll (Trojan.Vundo.H) -> Delete on reboot.

BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


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Posted 02 July 2009 - 11:37 AM

Hello jlander and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 teacup61

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Posted 06 July 2009 - 11:40 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?




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