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Lock-ups, re-boots, virtual memory low


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2 replies to this topic

#1 Kojack7557

Kojack7557

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Posted 28 June 2009 - 06:47 PM

Running Win XP Home. Experiencing very slow boot-up, frequent lock-ups with slow response to normal tasks. Computer frequently re-boots itself. Have run multiple checks with updated spybot search and destroy, Norton AV, and spywareblaster, as well as ad-aware. These usually report no infections.
Frequently see error of "virtual memory running low."
Have cleaned out dust from heat sync and motherboard. Fan working properly.
Any assistance greatly appreciated.

Kojack7557.


DDS.txt:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Owner at 16:44:30.28 on Sun 06/28/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.130 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
svchost.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxdccoms.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\eFax Messenger 4.4\J2GTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = about:blank
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\norton antivirus\engine\16.5.0.134\IPSBHO.DLL
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {B6641FAB-E6B8-4818-AE19-F19CD39DF278} - No File
BHO: {c9178605-fa3f-4c39-ad5f-9253eb286de8} - c:\windows\system32\ddaba.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [EPSON Stylus CX7400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticda.exe /fu "c:\windows\temp\E_S66.tmp" /EF "HKCU"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [eFax 4.4] "c:\program files\efax messenger 4.4\J2GDllCmd.exe" /R
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [CHotkey] zHotkey.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [RoxioEngineUtility] "c:\program files\common files\roxio shared\system\EngUtil.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\easy cd creator 6\dragtodisc\DrgToDsc.exe"
mRun: [RoxioAudioCentral] "c:\program files\roxio\easy cd creator 6\audiocentral\RxMon.exe"
mRun: [NWEReboot]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HTV Agent] c:\program files\ardamax keylogger lite\htv\HTV.exe
mRun: [<NO NAME>]
mRun: [lxdcmon.exe] "c:\program files\lexmark 1300 series\lxdcmon.exe"
mRun: [lxdcamon] "c:\program files\lexmark 1300 series\lxdcamon.exe"
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\efax44~1.lnk - c:\program files\efax messenger 4.4\J2GTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: magicweb
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {3D03AEAF-38CC-4DB5-9FA1-1C3538B1CA85} - hxxps://www.acgme.org/crystalreportviewers11/ActiveXControls/PrintControl.cab
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxp://radpacsweb.kumed.com/ami/install/msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {A7B17C34-D894-11D3-AE37-0050DA39FE5C} - hxxps://magicweb/magicweb/cabs/WebClientInstall.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {FAFF0003-0A01-121A-A1C9-08032B23E0CC} - hxxp://uk.global-acces.com/seed/nat3.exe
Notify: AtiExtEvent - Ati2evxx.dll
Notify: kattxvth - kattxvth.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1005000.086\SymEFA.sys [2009-3-20 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1005000.086\BHDrvx86.sys [2009-3-20 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1005000.086\cchpx86.sys [2009-3-20 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090623.001\IDSXpx86.sys [2009-6-28 276344]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\norton antivirus\engine\16.5.0.134\ccSvcHst.exe [2009-3-20 115560]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-11 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-5 101936]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090528.003\NAVENG.SYS [2009-5-28 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090528.003\NAVEX15.SYS [2009-5-28 876144]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2009-1-5 99248]
S3 MSControlService;Microsoft cache control;c:\windows\system32\windows --> c:\windows\system32\windows [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-11-4 280344]

=============== Created Last 30 ================

2009-06-28 15:50 <DIR> --d----- c:\program files\Trend Micro
2009-06-28 15:49 <DIR> --d----- c:\program files\New Folder
2009-06-06 16:00 53,248 a------- c:\windows\system32\suppdll.dll

==================== Find3M ====================

2005-05-26 18:15 174,080 a--sh--- c:\windows\system32\sfpsys.exe

============= FINISH: 16:45:14.31 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:09:09 PM

Posted 02 July 2009 - 11:32 AM

Hello Kojack7557 and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 teacup61

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Posted 06 July 2009 - 11:41 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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