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Google/Yahoo search engine hijack in Firefox


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5 replies to this topic

#1 Twins09

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Posted 28 June 2009 - 06:05 PM

I noticed today that some of the search results in Google and Yahoo were being redirected to other web sites. This seems to only happen when I use Firefox. Google Chrome seems to be working fine. I downloaded and ran DDS, however, I got an error stating "Not enough main memory to complete the sort."

Any help on this problem is greatly appreciated as I am at a loss on how to fix it.

Edited by The weatherman, 28 June 2009 - 06:43 PM.
Moved from hjt to a more appropriate forum. Tw


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#2 boopme

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Posted 28 June 2009 - 06:52 PM

Hello ,let's see if we can get a log from a quick scan.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 Twins09

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Posted 28 June 2009 - 07:27 PM

Thanks for the quick response to my problem. I downloaded MBAM and performed a quick scan. Here are the results:

Malwarebytes' Anti-Malware 1.38
Database version: 2347
Windows 5.1.2600 Service Pack 3

6/28/2009 7:25:20 PM
mbam-log-2009-06-28 (19-25-20).txt

Scan type: Quick Scan
Objects scanned: 105226
Time elapsed: 4 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8a52c9a0-c3e0-4775-a27d-b38cf34347ec} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8a52c9a0-c3e0-4775-a27d-b38cf34347ec} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\jason graening\local settings\temporary internet files\Content.IE5\ZIC33UIV\load[1].php (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

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Posted 28 June 2009 - 08:19 PM

You're welcome..you have some Vundo infections and these can be stubborn so please run these next.


Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Twins09

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Posted 28 June 2009 - 10:46 PM

I downloaded the programs you gave me, booted my computer into safe mode and performed the ATF and ran the SUPERAntiSpyware program. I let the SUPER program do the complete scan and walked away from my computer and let it run. I came back and the program was closed and I figured it was done, so I reboot the machine and tried to retrieve the log file and there wasn't any created, nor did it say it had been run looking at the last scan date.

I rebooted into safe mode once more and let it perform a complete scan again and this time I kept an eye on it. The program looked to get hung up in the C:\Program Files\Trend Micro\Internet Security\Quarantine\ directory. It was in that location for about 6 or 7 minutes before the program just closed down. I tried browsing to that location in both safe mode and normal mode and I would get errors before I was able to browse all the way to the Quarantine directory.

Normally I would get an error saying Explorer experienced an error and needed to be shut down. Once I got an error that said The instruction at "0x774361f1" referenced memory at "0x0000000". The memory could not be "read".

My system has Trend Micro Internet Security running on it, and I recently upgraded from version 14 to version 16 this past week. I'm not sure if that helps at all or not.

I just performed a Google search in Firefox and the results were still being redirected to other web sites. Is there another way for me to proceed in getting this problem solved?

#6 boopme

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Posted 29 June 2009 - 10:55 AM

Hi you can try diabling TM for this scan or use the RunSAS alternative here
http://www.superantispyware.com/supportfaq...lay.html?faq=71
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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