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troj_seekwel.to / Hijacker removal problems


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50 replies to this topic

#1 Halva

Halva

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Posted 28 June 2009 - 01:58 PM

Hi,

I'm having some issues with a hijacker and a trojan. I run Bullguard but it's not picking up anything. Neither does Spybot S&D. However, Trend Housecall says I have troj_seekwel.to

In IE I am being redirected when I click on Google search links. Often IE is crashing and saying that the add on pcmfd3.dll is causing the issue.

Firefox is running fine.

Would be grateful for some assistance in getting rid of this nasty.

Here is my Hijack This file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:50:21, on 28/06/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\DOCUME~1\Emma\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MSN helper - {480FA3BD-A372-4f65-9F8A-15DF38F4E2AB} - pcmfd3.dll (file missing)
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\wianmpa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://remote.encams.org/tsweb/msrdp.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin...indows-i586.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF6F620C-4651-47FE-A6F1-B8CA080DDBE4}: NameServer = 87.194.0.51,87.194.0.52
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: BGRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\support\bgrasvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 11365 bytes

Many thanks,
Halva

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#2 myrti

myrti

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Posted 02 July 2009 - 05:02 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards _temp_

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#3 teacup61

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Posted 06 July 2009 - 11:37 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#4 teacup61

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Posted 08 July 2009 - 03:27 PM

Thread reopened at request of topic starter. :thumbup2:
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
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Error reading poptart in Drive A: Delete kids y/n?

#5 Halva

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Posted 08 July 2009 - 05:49 PM

Hi and thanks for reopening.

My problem is that Google links are redirecting in IE. IE is frequently crashing and the error message says that the add on pcmfd3.dll is causing the issue. Firefox is unaffected.

A scan by Trend Housecall states that I have troj_seekwel.to.

All I have done so far is try to use Spybot S&D to try and seekout any spy/malware and use the Hijackthis tool - see above.

Here is my DDS log. I did disable Bullguard before running but it still appears in the processes so please tell me if I've done something incorrectly:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Emma at 21:21:25.85 on 08/07/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.5.0_12
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.405 [GMT 1:00]

AV: BullGuard Antivirus *On-access scanning enabled* (Updated) {7A9BB333-8EDF-4FDC-A2A5-1A30FA021913}
FW: BullGuard Firewall *disabled* {2AEF4CB6-61B5-4E60-AF22-D95E75B63FA1}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe -k BullGuard
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Emma\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Emma\Desktop\dds.pif

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\deSrcAs.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: MSN helper: {480fa3bd-a372-4f65-9f8a-15df38f4e2ab} - pcmfd3.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\deSrcAs.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_12\bin\ssv.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_1_0
uRun: [BullGuard] "c:\program files\bullguard ltd\bullguard\bullguard.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_12\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [WinampAgent] c:\program files\winamp\wianmpa.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [BullGuard] "c:\program files\bullguard ltd\bullguard\bullguard.exe" -boot
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\emma\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v2\WG111v2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_12\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\bglsp.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} - hxxp://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxp://remote.encams.org/tsweb/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} - hxxp://static.photobox.co.uk/sg/common/uploader_uni.cab
TCP: {FF6F620C-4651-47FE-A6F1-B8CA080DDBE4} = 87.194.0.51,87.194.0.52
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\qualcomm\eudora\EuShlExt.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\emma\applic~1\mozilla\firefox\profiles\g6eh0xad.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJPI150_12.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R2 BdFileSpy;BullGuard File Monitor Driver;c:\windows\system32\drivers\BdFileSpy.sys [2008-7-24 55504]
R2 BsFileScan;BullGuard File Scan Service;c:\windows\system32\svchost.exe -k BullGuard [2005-8-16 14336]
R2 BsFire;BullGuard Firewall Service;c:\windows\system32\svchost.exe -k BullGuard [2005-8-16 14336]
R2 BsMailProxy;BullGuard Email Monitoring Service;c:\windows\system32\svchost.exe -k BullGuard [2005-8-16 14336]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\Afw.sys [2007-11-28 31128]
R3 AfwCore;Agnitum Firewall Core Driver;c:\windows\system32\drivers\AfwCore.sys [2008-12-3 257304]
S3 BGRaSvc;BGRaSvc;c:\program files\bullguard ltd\bullguard\support\bgrasvc.exe [2008-7-1 79184]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2006-3-27 167808]

=============== Created Last 30 ================

2009-06-28 19:44 <DIR> --d----- c:\program files\CodeStuff
2009-06-28 18:55 <DIR> --d----- c:\program files\Trend Micro
2009-06-28 18:55 812,344 a------- c:\program files\HJTInstall.exe
2009-06-28 18:50 1 a------- c:\windows\system32\xd.dat
2009-06-28 18:50 1 a------- c:\windows\system32\q1.dat
2009-06-28 18:50 1 a------- c:\windows\system32\idm.dat
2009-06-28 18:50 1 a------- c:\windows\system32\ck.dat
2009-06-28 18:50 1 a------- c:\windows\system32\c2d.dat
2009-06-28 18:25 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-06-28 18:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-06-28 18:23 16,409,960 a------- c:\program files\spybotsd162.exe
2009-06-28 17:09 16,883,056 a------- c:\program files\IE8-WindowsXP-x86-ENU.exe
2009-06-28 16:58 <DIR> --d----- c:\documents and settings\emma\.housecall6.6
2009-06-28 12:56 47,104 a------- c:\windows\system32\pcmfd3.dll
2009-06-28 12:56 24,597 a------- c:\windows\system32\ijw

==================== Find3M ====================

2009-06-28 13:59 5,154,304 a------- c:\program files\WindowsDefender.msi
2009-05-09 22:15 3,350 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2009-05-06 06:24 87,376 a------- c:\windows\system32\BGLsp.dll
2008-03-19 21:25 94,096 a------- c:\docume~1\emma\applic~1\GDIPFONTCACHEV1.DAT
2007-02-22 21:08 925,696 a------- c:\program files\GSpot.exe
2007-02-19 16:28 117,974 ac---r-- c:\program files\GSpot27.dat
2007-01-16 23:37 10,684 ac---r-- c:\program files\ExportFormat.txt

============= FINISH: 21:21:37.39 ===============

#6 extremeboy

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Posted 10 July 2009 - 12:24 PM

Hello.

I see a few bad malware entries. We'll start with Combofix.

Download and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3

Please refer to this page for full instructions on how to run ComboFix.
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Double click ComboFix.exe to start the program. Agree to the prompts.
  • When ComboFix is finished, a log report (C:\ComboFix.txt) will open. Post back with it.
Leave your computer alone while ComboFix is running.

ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

With Regards,
Extremeboy
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#7 Halva

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Posted 12 July 2009 - 07:15 AM

Hi and thanks for your assistance with this. I followed the instructions for disabling existing antivirus and malware removal tools and ran Combofix as per instructions.

Combofix ran, installed the microsoft and created a logfile. After the logfile was created it did not reboot my computer and I now have a blank desktop, the desktop wallpaper has reverted to the windows sky and grass picture, there are no icons. I am having to post this from another machine.

I didn't interfere with Combofix while it was running.

Don't know how to proceed from here.

Halva

Edited by Halva, 12 July 2009 - 07:16 AM.


#8 extremeboy

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Posted 12 July 2009 - 06:36 PM

Hello.

Are you no longer able to boot into Windows using that other computer or you can't see the desktop icons etc...?

If you are able to access that computer still, please open task manager when it boots up.

To open Task Manager, please press Crtl + Alt + Esc on your keyboard.

Then click File >> New Task (Run...). In the open field type in explorer and then press Ok.

See if that helps and gets your desktop icons back.

With Regards,
Extremeboy
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#9 extremeboy

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Posted 12 July 2009 - 06:37 PM

Hello.

Are you no longer able to boot into Windows using that other computer or you can't see the desktop icons etc...?

If you are able to access that computer still, please open task manager when it boots up.

To open Task Manager, please press Crtl + Alt + Esc on your keyboard.

Then click File >> New Task (Run...). In the open field type in explorer and then press Ok.

See if that helps and gets your desktop icons back.

With Regards,
Extremeboy
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#10 Halva

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Posted 13 July 2009 - 04:21 AM

I can boot into windows.

I am able to bring up the task manager using ctrl + alt + del but nothing happens after I type in explorer.

#11 extremeboy

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Posted 13 July 2009 - 08:41 AM

Hello.

What happens when you boot into Safe Mode?

How to Boot into Safe Mode

I suggest you read over the instructions on how to boot into Safe Mode and then print these instructions out or save them in Notepad because you won't have access to this page while in Safe Mode.

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use your arrow keys to navigate and highlight Safe Mode.
  • Hit Enter.
  • You will now be asked to choose your operating system. Again, use the arrow keys to select Microsoft Windows XP.
  • Hit Enter.
Your computer will proceed to booting into Safe Mode. During the boot process, you may see random code go past your screen. Simply wait for it to pass. Your computer should boot like usually, except with Safe Mode written in the corners of your screen. Your screen may also appear to be a different size because the video drivers are not loaded properly in Safe Mode.

After the boot, you will be asked whether you wish to use system restore, or to continue to Safe Mode. Select OK to choose Safe mode.


Additional instructions on booting into Safe Mode can be found here

With Regards,
Extremeboy
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#12 Halva

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Posted 13 July 2009 - 12:01 PM

Hi,

Booting into safe mode results in an entirely blank black screen with the words "safe mode" written in white in the four corners of the screen.

I brought up the task manager in safe mode, and tried to run explorer. A dialogue box appears asking me whether I want to proceed to work in safe mode or if I want to use system restore to restore the computer to a previous state. If I answer yes, nothing happens. If I answer no, then again nothing happens.

#13 extremeboy

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Posted 13 July 2009 - 08:38 PM

Hello.

Let's restore from the registry backup the Combofix should of created.

Boot into Recovery Console and Restore ERUNT backup
  • Turn on your machine and as soon as the BIOS is loaded begin tapping the F8 key.
  • Use your arrow keys to navigate and highlight Return to OS Choice Menu and Hit Enter.
  • You should get 2 choices one is Windows XP and the other is Recovery Console.
  • Again, use the arrow keys to select Microsoft's Recovery Console.
  • Hit Enter.
  • Once the Recovery Console is finish loading, please type in the number of the Windows installation you want to repair (usually 1), then press Enter.
  • Type in the Administrator password (leave blank if you are unsure what it is or if you do not have one) and press Enter.
  • At the C:\Windows prompt type without quotes "cd erdnt\subs" and hit Enter
  • At the next prompt, please type in the following without the quotes: "batch erdnt.con"
  • Hit Enter
  • The erunt backups will begin copying.
  • At the next prompt after it is complete, type the following without the quotes and press Enter: "exit"
Windows will reboot and should now begin loading.

Let me know how it goes now.

With Regards,
Extremeboy
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#14 Halva

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Posted 14 July 2009 - 05:45 AM

Oh dear. I got as far as loading the recovery console and then got a blue screen. It says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

Then it goes on to ask me to check for viruses, remove any hard drives or hard drive controllers, run CHKSDK / F to check for hard drive corruption.

Technical information:

** STOP: 0x0000007B (0xF7CAF524, 0xC0000034, 0x00000000, 0x00000000)

I am having to go away until Wednesday evening so won't be able to check this thread before then.

Thanks,
Halva

#15 extremeboy

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Posted 14 July 2009 - 01:20 PM

Hello.

Try it again booting into the Recovery Console and see if you still get that BSOD. Getting BSOD in the Recovery Console, seems to be like hardware.

See if you can do the steps above again (booting into Recovery Console and running those commands) and let me know.

If not, then we will try something else next post and use a linux disk. But, before I go into details, please try it again once more time please.

Thanks.

With Regards,
Extremeboy

Edited by extremeboy, 14 July 2009 - 05:29 PM.

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