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AUDIO SETTINGS WON'T HOLD


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9 replies to this topic

#1 la woman

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Posted 28 June 2009 - 11:43 AM

When I reboot, I always have to go in and re-set my speaker settings to 5.1 surround. Otherwise, it defaults to desktop stereo. Anyone have any idea how to get the settings to 5.1 surround to remain as default setting?

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#2 garmanma

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Posted 28 June 2009 - 12:37 PM

Looking at this question along with your other one, I have to ask if you have recently installed anything new and if you have done ant AV and malware scans?
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#3 la woman

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Posted 28 June 2009 - 01:00 PM

Looking at this question along with your other one, I have to ask if you have recently installed anything new and if you have done ant AV and malware scans?


Hi there - haven't installed anything new, this has been ongoing for a couple of years, I think. Just sort of annoying. The Adobe issue is new and I think the System 32 pop-up may have been the result of installing Adobe 10 on IE. Odd that it won't download to Mozilla. Or that I can't download anything on Mozilla, or more to the point, it downloads, I see it on the little download window, but it does not give me the option of saving it to desk top, I just get 'save' or 'cancel.' Any idea on where it might be downloading things to, and where I go to find it? Would it be in task manager, perhaps?

Thanks for responding.

#4 garmanma

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Posted 28 June 2009 - 06:48 PM

I don't know
You seem to have some oddball problems
I would think it would be prudent to do some malware scans
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 la woman

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Posted 28 June 2009 - 07:21 PM

I don't know
You seem to have some oddball problems
I would think it would be prudent to do some malware scans


I tried to respond to you in Mozilla, but it returned error messages. I think Mozilla might be the problem, and maybe should be reinstalled. But this is what I originally posted:

I do that on a regular basis using AVG Free, and am running a scan right now, in an excess of caution. I agree it's bizarre that I can download Adobe 10 to IE but not to Mozilla. How do I change my settings so that my default browser returns to IE? Or perhaps I should reinstall Mozilla? Is that difficult to do?

Thanks for your response!

#6 garmanma

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Posted 28 June 2009 - 09:33 PM

I'm not knocking AVG, I use it also, but if that is all you have for protection I'm willing to bet you have issues
If indeed that is all you use, we will move you to the Am I Infected forum and proceed from there

What malware scanners do you use?

Edited by garmanma, 28 June 2009 - 09:34 PM.

Mark
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#7 la woman

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Posted 29 June 2009 - 09:52 AM

I'm not knocking AVG, I use it also, but if that is all you have for protection I'm willing to bet you have issues
If indeed that is all you use, we will move you to the Am I Infected forum and proceed from there

What malware scanners do you use?


I've been known to use Trend Micro, but only the free version. And Panda. Should I run one of them or do you have a recommendation? I have a friend on Facebook who was concerned that he had caught a virus - about a month or so back. Have you heard anything about Facebook and viruses?

Edited by la woman, 29 June 2009 - 09:53 AM.


#8 garmanma

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Posted 29 June 2009 - 10:06 AM

Have you heard anything about Facebook and viruses?

Yes, plenty of times

I'm going to move this and we'll continue there
-----------------------------------------------


The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 la woman

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Posted 29 June 2009 - 12:08 PM

Have you heard anything about Facebook and viruses?

Yes, plenty of times

I'm going to move this and we'll continue there
-----------------------------------------------


The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


I ran the Quick Scan and cleaned out 23 unwanted visitors, tracking cookies and a couple of Trojans. However, the same problem exists with Mozilla, when I try to download anything. When I hit Save it simply does this fast download and the information disappears, nothing downloads. Feel like I should simply dump Mozilla or reinstall. Shouldn't it allow me to save the .exe to desktop? This is particularly the case with Java and with Adobe 10. How do I set things so IE becomes my default as opposed to Mozilla?

#10 la woman

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Posted 29 June 2009 - 01:42 PM

And then I thought, I know, I'll do a system restore back to the end of March. Ta da. Adobe player installed on Firefox now. I'll run another scan today. Thank you so much for all your help.




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