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Slow startup / Can't go online - Possible worm?

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#1 FNX


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Posted 28 June 2009 - 08:11 AM

My first post - good day to all.

OS - XP Version 2002 Service Pack 2

A 3 part problem that may or may not be related to each other. I went on a little trip with my laptop and it seems like it stayed in "holiday mode" while I came back to reality.

1) I woke up and turned on my laptop sometime this week and I noticed that it was unusually slow in loading windows. What I expected was for windows to put my wallpaper up first before all those lil icons. In this case though, no icons. It now takes windows roughly 7 minutes before my icons show up.

2) That same moment, I noticed that I wasn't able to go online. I was able to connect to the wifi though that they offered in the hotel.

3) I finally got frustrated this evening and started to look around the laptop. I put Task Manager up and sorted the process names. I noticed that I had 7 svchost.exes running so I decided to end one of them to see what would happen. As soon as I pressed "End Process" I got this window:

"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM

Time before shutdown : 00:00:59

Windows must now restart because the DCOM Server PRocess Launcher service terminated unexpectedly"

:thumbsup: :flowers:

It also seems like my batt life has gotten from bad to worse over the span of a week - my laptop went from being able to go about 20 minutes without being plugged in to about 2 minutes which is just nuts.

So any advice from our gurus on this site. Any help would be very much appreciated. Thanks!

Btw, the laptop is my work laptop - tons of important files that I admit I have not been backing up as regularly as I should.

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#2 Animal


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Posted 28 June 2009 - 09:14 AM

One of the things you mention is that you have 7 instances of svchost.exe running. While 7 may seem to be unusual, it is not unheard of. What I would suggest is finding out what those 7 instances really are by taking a look at the following: How to determine what services are running under a SVCHOST.EXE process

Knowing what is actually running may help you diagnose and pinpoint the underlying cause of your slowdown.

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#3 FNX

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Posted 28 June 2009 - 09:21 AM

will do- be back in 10 minutes

Edited by FNX, 28 June 2009 - 09:23 AM.

#4 FNX

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Posted 28 June 2009 - 09:42 AM

Hi again:

Im not sure if I am doing this right but here it goes:
1) Dcom Launch

2) Remote Procedure Call

3) Windows Audio
Cryptographic Service
DHCP Client
Logical Disk Manager
COM+ Event System
Help and Support
Network Connections
Network Location Awareness
Remote Access Connection Manager
Task Scheduler
Secondary Logon
System Event NOtification
Windows Firewall/Internet Connection Sharing
Shell Hardware Detection
Distributed Link Tracking Client
Windows Management Instrumentation
Security Center
Wireless Zero Configuration

4) DNS Client

5) TCP/IP NetBIOS Helper
SSDP Discovery Service

6) WebClient

7) Windows Image Aquisition

#5 hamluis



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Posted 28 June 2009 - 11:46 AM

One thing that you might do...check Event Viewer for possible errors which might provide clues.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Is the system current with critical updates?

Any other apparent system anomalies...other than icons and slowness?


I guess that I don't understand that comment. You weren't able to go online, yet you did?


#6 FNX

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Posted 28 June 2009 - 12:04 PM

Will check event viewer in a bit - just have to finish something.

What I meant by it was that I was able to connect to the wifi router but not go online - like the internet connection itself was down or something - even though my friends could.

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