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sound problem

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#1 BennyHiiiin


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  • Local time:03:09 AM

Posted 28 June 2009 - 07:59 AM

after i reformat my computer (virus issues), i have no sound.

at the device manager. there was a yellow question mark. ( multimedia audio controller)

at the sound and audio device, it said "no audio device"

my computer system was:

Microsoft windows xp professional
version 2002
service pack 2.

i know that i need to know the model of my computer's chipset/motherboard. but i don't know how to do it.

before, a TS supporter give me the link to this software where i can find the name of my chipset/motherboard but i forgot it now..

can you guide me step by step to solve my sound problems.

I REALLY THANK you for your help in advance.


before my pc got reformat, my xp was service pack 3. i don't know why it became service pack 2..

i remember, the sound that i used was realtek...

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#2 BennyHiiiin

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  • Local time:03:09 AM

Posted 28 June 2009 - 08:10 AM

ok. i already solved it. ^_^

i just install the Realtek AC'97 Drivers A4.06 and it works.

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