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Infected computer - need help!! [Moved]


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9 replies to this topic

#1 gabbiecod

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Posted 27 June 2009 - 11:23 AM

Hi, thanks in advance for looking. I have a problem with my computer - I run free Avira and Comodo, but the last week or so, I keep getting different alerts popping up about viruses (which I ask to be quarentined), but they keep appearing every so often. Also, my scan sometimes shows hidden objects and sometimes a virus. I also have various files which I can't get rid of appearing on my desktop such as ~WRL0292.tmp.
I've tried to run a few things such as gmer, but it didn't seem to work properly - the scan button was disabled. I've also tried to follow your procedure by running dds.scr, but notebook opens and it says must be opened under win32.
I'm really worried and wonder if I should contact the banks as I've bought some stuff on the internet recently.
Thanks!

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#2 Orange Blossom

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Posted 27 June 2009 - 12:48 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#3 garmanma

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Posted 27 June 2009 - 08:57 PM

I'm really worried and wonder if I should contact the banks as I've bought some stuff on the internet recently.

If you are concerned, by all means call your bank

Let's try Mbam and see what you have


The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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#4 gabbiecod

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Posted 28 June 2009 - 04:26 AM

Hi Mark, Thanks so much for helping me.
I've done as you said and here is the log:

Malwarebytes' Anti-Malware 1.38
Database version: 2344
Windows 5.1.2600 Service Pack 3

28/06/2009 09:27:32
mbam-log-2009-06-28 (09-27-32).txt

Scan type: Quick Scan
Objects scanned: 112789
Time elapsed: 19 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\cpnprt2.cid (Adware.Agent) -> Quarantined and deleted successfully.


I also restarted the computer once it had finished.

Is there anything that I should be worried about? Incidentally, none of those .tmp files have reappeared (although I did have the bright idea this time to empty the recycle bin of all the copies it kept making).

I also contacted the bank not long after I posted, just to ease my mind if nothing else.

Thanks for your time - it is much appreciated.

#5 garmanma

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Posted 28 June 2009 - 05:39 PM

I really do not see much yet to be concerned about
Let's continue on
------------------------

Update mbam and run a FULL scan
Please post the results

Then run ATF and SAS



ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 gabbiecod

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Posted 05 July 2009 - 03:45 PM

Hi again - apologies for not posting earlier - I'm in the middle of moving house and haven't been able to access the computer all that much. Having run these programs earlier in the week, I agree, there doesn't seem that much to worry about (I hope!). There def was something going on, but maybe the combination of all the anti-viral and root detection kit programs that I ran paid off without me realising? In any case, thanks for checking and I hope I haven't wasted anyone's time.

MBAM Log
--------------------------
Malwarebytes' Anti-Malware 1.38
Database version: 2347
Windows 5.1.2600 Service Pack 3

29/06/2009 09:28:04
mbam-log-2009-06-29 (09-28-04).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|)
Objects scanned: 378547
Time elapsed: 2 hour(s), 17 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SAS
-------

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/30/2009 at 03:34 AM

Application Version : 4.26.1006

Core Rules Database Version : 3961
Trace Rules Database Version: 1902

Scan type : Complete Scan
Total Scan Time : 04:42:26

Memory items scanned : 237
Memory threats detected : 0
Registry items scanned : 6431
Registry threats detected : 0
File items scanned : 253772
File threats detected : 3

Adware.Tracking Cookie
C:\Documents and Settings\Daddy\Cookies\daddy@bs.serving-sys[1].txt
C:\Documents and Settings\Daddy\Cookies\daddy@serving-sys[2].txt
C:\Documents and Settings\Daddy\Cookies\daddy@doubleclick[1].txt

#7 Zllio

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Posted 10 July 2009 - 05:43 AM

Hi gabbiecod,

Sorry this got back into the pile of threads. Could you tell me which scanner detected hidden files? Was that Avira or another scan? Could you pull out the report on that and give us the names of what it found. If you are still getting some symptoms, it sounds like your computer is still infected, and it is a concern that you couldn't run GMER. See if you can get us any other file names, besides that one ~WRL0292.tmp.

Also, I would like for you to rerun ATF Cleaner and then run the Kaspersky online scan that will sometimes pick up things that MalwareBytes and SuperAntiSpyware don't get. The instructions for ATF are in Garmanma's last post. Just pick that up where it says to double-click on the program.




The instructions for running the Kaspersky Online Scan are as follows:


To run this scan, your Java needs to be up-to-dat and you will need to disable any antivirus program you have running. I'll give you the instructions you need:

The newest Java download and installation should remove old versions of Java. Check add/remove programs after we run the installation to see if this was the case. If you're not sure, ask.

Please go to Current Java Download and do the following:*

Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 14.
* Click the "Download" button to the right.
* Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
* Click on Continue.
* Click on the link to download Windows Offline Installation (jre-6u14-windows-i586-p.exe) and save it to your

desktop. Do NOT use the Sun Download Manager..
* Close any programs you may have running - especially your web browser.
* Double-click on the Java installation program on your desktop and allow it to install the newest version.(Vista users,

right click on the jre-6u14-windows-i586-p.exe and select "Run as an Administrator.")

Here is a link that will help you determine how to disable your particular antivirus program:

How to Temporarily Disable your Anti-virus, Firewall and Anti-Malware Programs





To start the Kaspersky Online Scanner, click on the magnifying glass and then on accept.
A database will be installed on your computer
Then run the full scan
Be sure to re-enable your antivirus program when the scan finishes!





Finally, please post any further information of what "hidden" files were found
and post the logs or reports for the following:Kaspersky Online Scan log

Let me know how this went?
Zllio


#8 gabbiecod

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Posted 11 July 2009 - 02:33 PM

Thanks so much for getting bacK Zllio.

It's strange because just as I was starting to follow your instructions, Avira had started in the background and found an infection again (TR/Agent.73728.BX Trojan).

Previously it found TR/Dropper.Gen Trojan on 22/06 and RKIT/Fuzen.M root kit on 23/06.

The 3 hidden objects were last found on 24/06. The log file shows:
Starting search for hidden objects.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\CmdAgent\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\CmdMon\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Inspect\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
'160555' objects were checked, '3' hidden objects were found.

I followed your instructions (I scanned 'My computer' as opposed to the other options - I hope that this was correct) and this is the log file for Kaspersky:
KASPERSKY ONLINE SCANNER 7.0 REPORT
Saturday, July 11, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Saturday, July 11, 2009 14:17:39
Records in database: 2459901


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
A:\
C:\
D:\
E:\
F:\

Scan statistics
Files scanned 247102
Threat name 65
Infected objects 99
Suspicious objects 0
Duration of the scan 05:41:44

File name Threat name Threats count
C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Obitel.a 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.Socks.agw 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dkx 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dlh 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dlx 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dnv 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dri 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Crypt.ik 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lpc 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dyl 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.dyi 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lqj 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Crypt.lf 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lsq 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lsv 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lts 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ehe 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lua 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ehq 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.epw 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.luy 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ejw 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ejy 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lwx 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lxg 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lyo 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mdc 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mfa 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mjk 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mlx 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mqf 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ero 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mtw 3

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Agent.acux 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mty 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.muu 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.FraudPack.gen 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.mxs 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Goldun.axt 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Banload.vmu 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.nox 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Goldun.ayt 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.ons 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Goldun.azl 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Agent.ahkv 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Dropper.Win32.Agent.xgg 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Goldun.bbg 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Agent.aggp 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Dropper.Win32.Agent.xql 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Dropper.Win32.Archie.a 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.qsf 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Backdoor.Win32.UltimateDefender.tt 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Pakes.leq 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Banker.Win32.Banker.zdg 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.FraudPack.gle 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.lru 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.ehs 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Backdoor.Win32.Agent.til 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.qxq 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Pakes.lio 2

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Dropper.Win32.Pakes.e 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Worm.Win32.AutoRun.sfc 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Spy.Win32.Zbot.frh 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-Downloader.Win32.Banload.xlm 1

C:\Documents and Settings\Daddy\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan-PSW.Win32.Agent.lcc 1

The selected area was scanned.


That doesn't look good but I'm confused as Outlook has been installed for a long time and I've never come across any problems with it. I rarely use it anyway.

I'm even more worried now, as I told the bank everything was ok and I've set up new bank details online. They had asked me to run f-secure and if that came out clear, they were happy that everything was ok (it didn't find anything).

Thanks again for your time.

#9 Zllio

Zllio

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Posted 13 July 2009 - 08:24 AM

Hi gabbiecod,

You need to do the instructions in the Preparation Guide and be sure to link to this thread when you start a new thread in the HijackThis Forum. Once you start this, please don't make any further changes to your computer.

Zllio

#10 Orange Blossom

Orange Blossom

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Posted 14 July 2009 - 10:06 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/241144/possible-computer-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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