Posted 27 June 2009 - 10:50 AM
The Print Spooler is normally set to start automatically and will show up running in the Task Manager as spoolsv.exe.
This is normal but if the spoolsv.exe is consuming large amounts of CPU that is a problem. The CPU column is usually 00 if there is nothing to do and will change slightly as printing happens but should settle down to 00 eventually.
To be sure your print queue is empty, look here:
These are jobs waiting to print and can't be removed until they print or the Print Spooler service is stopped and you delete the jobs manually.
If you are sure there is nothing that needs to print, stop the Print Spooler service, delete any files and restart the Print Spooler service.
The Process window of Task Manager may appear to "jump around" as things start and stop and the spoolsv.exe gets pushed up and down in the window - could be normal.
You need to be sure your spoolsv.exe is behaving properly first, and then troubleshoot your shutdown problem if it still exists.
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