Some things I have done already
Uninstall and reinstall AVG
Limit start up programs and services.
Check for viruses and spyware with AVG MBAM and Spybot
Clean up temp, history and cookies & Cache
I also told her to unplug any external devices like her printer and other items other then the mouse and keyboard.
Any other ideas or anything I can do to test to see whats wrong? Thanks
She cant reformat because she has a program she can no longer get or reinstall.
Edited by PoweredByGoogle, 26 June 2009 - 04:27 AM.