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File system error 16389


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#1 TheScunnerCherry

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Posted 25 June 2009 - 06:53 PM

hi.

I've been trying in vain to burn dvds to dvd rw TSSTcorp CD/DVDW TS-H552D.

I've tried various burning software like nero, cheetah, deepburner but to no avail.

When I drag and drop a file to the drive usin My Computer is comes up with error - File system error 16389.

Can anyone help please?

The Scunner

ps It took me ages and a day to get rid of nero from my machine.

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#2 techextreme

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Posted 25 June 2009 - 07:25 PM

My first thought would be to clear your system of Upper and Lower Filters for your DVD drive. Microsoft has a page with instructions located here: http://support.microsoft.com/?scid=kb;en-u...p;x=12&y=13

Also, could you tell us what model laptop you have?

I was reading some information regarding Gateways with this Samsung drive installed in them and having firmware issues after updating firmware at the request of Gateway.

TSST drives are made by Samsung. Just thought you might like to know that. :thumbsup:

Hope this helps,
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 Budapest

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Posted 25 June 2009 - 10:00 PM

If the upper and lower filters fix suggested above doesn't work open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

You could also try cleaning the laser using one of those drive cleaning kits
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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