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PC doesn't start any more!!


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#1 sirio

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Posted 25 June 2009 - 05:11 PM

Hi,

I'm in deep trouble!! After installing a MS .net framework 3.5 (from this link
http://www.microsoft.com/downloads/info.as...tfx35setup.exe)

it asked me to reboot and now after bios loads, Windows logo appears and then an error message appear (fast, I can't even read) and it boots again and so on....

I tried the recovery console but it says it can't find any hard drives!!!!

What's going on, please help!

Claudio

PS I don't even know what MS net framework is, a software I wanted to installed aske for it...

PS 2 I have Windows XP SP3

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#2 Budapest

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Posted 25 June 2009 - 05:23 PM

Can you boot into Safe Mode?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 sirio

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Posted 25 June 2009 - 05:25 PM

No, I tried from the recovery console cd and the result is the same after windows logo the screen suddenly become black, then a small error message and it reboot over and over this way

#4 Budapest

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Posted 25 June 2009 - 05:39 PM

If you can't even get to the Recovery Console you'll have to try a repair install:

How to Perform a Windows XP Repair Install
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 sirio

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Posted 25 June 2009 - 05:42 PM

I lost my Windows CD for this pc, should I use the recovery console to install repair. will I lose my data?

#6 sirio

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Posted 25 June 2009 - 05:45 PM

Sorry to be more precise, I can get to the recovery console (downloaded from www.thecomputerparamedic.com and burned to cd) but it says it cannot repair as it finds no hard drive, I can only set up windows (does it mean it reinstalls it and I lose all my data on both the hard driives I have?)

#7 Budapest

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Posted 25 June 2009 - 05:49 PM

You can't reinstall Windows using the rc.iso disk.

What is the make and model number of your computer?

Also, if you boot into the BIOS is the hard drive recognised there?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 sirio

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Posted 25 June 2009 - 05:54 PM

HP Pavilion dv9000

I am not sure but I would say so as in bios I have the option of testing both hard drives. What if I install winows from an external hard drive (I have a 500 GB one)

#9 Budapest

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Posted 25 June 2009 - 06:04 PM

I would try running those drive tests.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#10 sirio

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Posted 25 June 2009 - 06:06 PM

that's what I am doing, estimated time for main harddrive: 84 mintues (it's been running for 10 minutes)

#11 sirio

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Posted 25 June 2009 - 07:18 PM

The test is over and is a full pass...

So it's not a hardware problem. The message before the pc reboots say unexpected error in the logon process gives a code and says the computer has to restart...

It looks like the pc is dead... I really hope I can retreive my data, they are worth more than the pc itself...

#12 Budapest

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Posted 25 June 2009 - 07:28 PM

If you can borrow a Windows XP CD from somewhere you could do a repair install, which will leave your data intact.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#13 Budapest

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Posted 25 June 2009 - 07:37 PM

Also, you could use a live Linux CD to retrieve the important data from the hard drive.

http://www.howtogeek.com/howto/windows-vis...ndows-computer/
http://lifehacker.com/software/disk-recove...t-cd-192982.php
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#14 sirio

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Posted 25 June 2009 - 07:41 PM

I now realize that I never had this CD, everything was preinstalled on this pc (the only thing I have is a vista upgrade cd which I had almost for free when vista was lunched (if you remember the windows offer before the launch of vista). I might try to download a copy of windows xp as the other CDs I have are linked to other PCs, such as my girlfriend's one (acer, fujitsu siemens) and I doubt they can be of any use. I'll now go to bed but feel free to reply, I'll get back to you when I get up in the morning. Thanks for your help!

#15 Budapest

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Posted 25 June 2009 - 07:47 PM

You may be able to repair Windows with the recovery partition. See here for more info:

http://h10025.www1.hp.com/ewfrf/wc/documen...cname=c00006110

Also, you can order a set of recovery disks from HP:

http://h10025.www1.hp.com/ewfrf/wc/documen...product=1842189

Edited by Budapest, 25 June 2009 - 07:49 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

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