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Network connection problems


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#1 adek

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Posted 25 June 2009 - 03:20 PM

I keep having problems with my internet connection.
sometimes I can repair the connection via the icon other times I have to restart as the icon does not respond. Sometimes I get an error message in device manager saying that the drivers for my wireless adapter cannot be found and when i reinstall it I still can't connect.Sometimes when shutting down I get an error message about the connections tray not responding.
I have run Anti-virus and Anti-spyware scans and nothing has been found.
Can anyone help, thanks

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#2 Budapest

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Posted 25 June 2009 - 05:24 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Lorjack

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Posted 25 June 2009 - 06:06 PM

Reset the TCP/IP stack in addition to WINSOCK.

Windows XP
Open up a command prompt (Start > Run > CMD)
Type the bolded commands in the command prompt window:

Reset TCP/IP Stack: netsh int ip reset reset.log
Reset WINSOCK entries: netsh winsock reset catalog

When finished reboot

#4 adek

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Posted 26 June 2009 - 09:39 PM

I reset these items but the problem still happens

#5 Budapest

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Posted 27 June 2009 - 05:26 PM

Do you still get this problem if you connect to the internet through a wire (ie. don't use wireless)?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 adek

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Posted 29 June 2009 - 01:01 AM

Its a communal wireless network so I can't connect directly but I am the only user who seems to have this problem

#7 Budapest

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Posted 29 June 2009 - 01:08 AM

You could try the troubleshooting methods given here:

http://support.microsoft.com/kb/870702
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 adek

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Posted 30 June 2009 - 04:23 PM

I reinstalled my wireless adapter using the latest software and the connection still keeps disconnecting. The computer slows down sometimes and the network connection icons do not respond when I try to repair the connection.They also show as being connected even when I have unplugged the adapter.

#9 Budapest

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Posted 30 June 2009 - 04:29 PM

Have a look in the Event Viewer for any errors at the time you lose the connection.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#10 adek

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Posted 01 July 2009 - 10:47 PM

Here are the errors from Event Viewer




Here are System errors from around the time
I was having the problems







Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:41
User: N/A
Computer: DESKTOP1
Description:
The AEGIS Protocol (IEEE 802.1x) v3.2.0.3 service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 01/07/2009
Time: 21:13:41
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for the TrueVector Internet Monitor service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:41
User: N/A
Computer: DESKTOP1
Description:
The TrueVector Internet Monitor service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:41
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Schedule service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Task Scheduler service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the AudioSrv service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Windows Audio service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the lanmanworkstation service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Workstation service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Computer Browser service depends on the Workstation service which failed to start because of the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the dmserver service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Logical Disk Manager service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the ERSvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the EventSystem service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The COM+ Event System service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the helpsvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Help and Support service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Network Connections service failed to start due to the following error:
The service has not been started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Windows Firewall/Internet Connection Sharing (ICS) service depends on the Network Connections service which failed to start because of the following error:
The service has not been started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The System Restore Service service failed to start due to the following error:
All pipe instances are busy.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Distributed Link Tracking Client service failed to start due to the following error:
All pipe instances are busy.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 01/07/2009
Time: 21:13:42
User: N/A
Computer: DESKTOP1
Description:
The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error:
The service has not been started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 01/07/2009
Time: 21:38:38
User: N/A
Computer: DESKTOP1
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001150C27F95. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00 y...

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1007
Date: 01/07/2009
Time: 21:38:41
User: N/A
Computer: DESKTOP1
Description:
Your computer has automatically configured the IP address for the Network Card with network address 001150C27F95. The IP address being used is 169.254.136.112.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....

Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 01/07/2009
Time: 21:44:23
User: N/A
Computer: DESKTOP1
Description:
An error was detected on device \Device\Harddisk1\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h....
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: d8 32 02 00 00 00 00 00 2......
0030: ff ff ff ff 03 00 00 00 ....
0038: 40 00 00 0e 00 00 00 00 @.......
0040: 00 20 0a 12 80 01 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 e0 f4 89 78 cb 8e 8a .‰xŽŠ
0058: 00 00 00 00 70 1e 99 8a ....p.™Š
0060: 00 00 00 00 a7 2a 5f 00 ....*_.
0068: 2a 08 00 5f 2a a7 00 00 *.._*..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1007
Date: 01/07/2009
Time: 22:14:03
User: N/A
Computer: DESKTOP1
Description:
Your computer has automatically configured the IP address for the Network Card with network address 001150C27F95. The IP address being used is 169.254.136.112.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....


Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2504
Date: 01/07/2009
Time: 22:14:06
User: N/A
Computer: DESKTOP1
Description:
The server could not bind to the transport \Device\NetBT_Tcpip_{B64F3D67-4908-438E-A212-A008D03298A8}.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: aa 05 00 00 ...


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 22:22:27
User: N/A
Computer: DESKTOP1
Description:
The AEGIS Protocol (IEEE 802.1x) v3.2.0.3 service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 01/07/2009
Time: 22:22:27
User: N/A
Computer: DESKTOP1
Description:
Timeout (30000 milliseconds) waiting for the TrueVector Internet Monitor service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 01/07/2009
Time: 22:22:27
User: N/A
Computer: DESKTOP1
Description:
The TrueVector Internet Monitor service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


----------------- Here are application errors



Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 20:59:14
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 20:59:14
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 21:00:09
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 21:00:09
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 21:01:17
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 01/07/2009
Time: 21:01:18
User: N/A
Computer: DESKTOP1
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 01/07/2009
Time: 22:19:35
User: NT AUTHORITY\SYSTEM
Computer: DESKTOP1
Description:
Windows saved user DESKTOP1\Ade registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#11 Budapest

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Posted 01 July 2009 - 10:57 PM

I would try reinstalling ZoneAlarm.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 adek

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Posted 04 July 2009 - 02:24 PM

I reinstalled Zonealarm but it still happens.Also the computer will freeze up sometimes and stop responding and the only way to get it working again is to turn it off by the on/off switch.It is also taking a long time to start up.

#13 Budapest

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Posted 04 July 2009 - 11:19 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After its finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 adek

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Posted 07 July 2009 - 05:16 AM

I did the error checking no errors were found. It still freezes up and takes a long time to respond. I tried to uninstall the wireless adapter but the installshield program keeps stopping without doing anything

#15 Budapest

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Posted 07 July 2009 - 04:07 PM

Run this tool:

http://wiki.djlizard.net/Dial-a-fix#Standard_version

Then try the uninstall again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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