Let's see if I can help you out a bit. If you don't understand what I have written here, please ask.
1) Please do not do anything with the Combofix log right now.
2) I need you to download a different program.
by sUBs from one of the following links. Save it to your desktop.
[*]Double click on the DDS
icon, let it to run.
[*]A small box will open, with an explanation about the tool. Don't do anything at this point. The tool is running.
[*]Notepad will open with the results, click "no" to the Optional_Scan
3) Leave the notepad files open at this time.
4) Now, go to this forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Click on New Topic
In the posting area, please describe your computer problems.
5) Go to the Notepad file titled DDS.txt Move your mouse into the text and click then right click. Click on Select All
, then right click again and click on Copy
6) Go back to the New Topic window you have opened. Click in the posting area under the description you have written, hit Enter a couple times, then Right click then click on Paste
on the menu that pops up.
7) Now go to the notepad file with the title Attach.txt
8) Click on File
==> Save as
Choose Desktop to save the file to.
9) Go back to the New topic. Underneath the posting area on the right hand side, you will see a button labeled Browse
. Click on that button. A window will pop up. In that window, navigate first to Desktop then click on the File called Attach.txt then click on Upload under the posting area of the topic.
10) Create a short title for your topic that describes the issue or the infection
11) Click on Post New Topic
12) Delete the DDS program. You may wish to save the other DDS log in case something goes wrong.
13) Please post back here with a link to your new topic once you have made it by clicking Add Reply at the bottom of the post.
14) Please tell us if you cannot run DDS by posting a reply to this topic.