Posted 25 June 2009 - 12:48 AM
I am not sure if I posted in the right are, so feel free to redirect me.
I was given a Dell Vostro 1510 laptop with Windows Vista Basic originally loaded on it but Windows XP SP3 installed via the computers company.
The user advised he could'nt open anything, I booted the computer, any double click on an icon would load a window then disapear, I removed the hard drive and placed it into a HP DV9000 and scanned with AVG, AVG removed several trojons along with various other objects (258 total objects), 48 appeared on the 2nd scan. I scanned with SpyBot Search and Destroy as well as AdAware (All up to date on the HP). I scanned with all these until I was not recieving any other faults.
I placed the hard drive back into the original computer, did a start up scan removing 78 objects, scanned AVG. I downloaded AdAware onto the computer, it installed fine, and does a basic scan but will not update, I recieve some issue about a data connection in a standard windows error window. It will not allow me to install SpyBot as I recieve the same message.
I scan with AdAware (Just the basic non update definitions)
I scan with AVG (Up to date)
I do this until I find NO issues. I attempt to access Windows Update and I am redirected to Google 90% of the time, even typing to URL in the browser redirects me to Google. I can access certian sites, however it seems any site, trusted or security related sites I am redirected.
I scan with AVG removing a few errors, this happens over and over again. I seem to be missing something,
Any thoughts or Ideas?
If I need to post screen shots or further explain a part of this (as it is confusing) please let me know.