Hi My name is ALYSSA,
OK IVE TRIED EVERYTHING
im at my wits end.
this is what is going on with my computer.
ITS WINDOWSXP SP3
DELL DIMENSION DE051
-FIREFOX (LATEST VERSION) CRASHES UNEXPECTEDLY ALLLLLL THE TIME, RANDOMLY.
-I had issues installing Malwarebytes Anti-Malware, I renamed the files and Installed it, I checked: check for updates
and launch program....NOTHING HAPPEND....
-I tried to download HIJACKTHIS so I could post a log and remove the viruses/malware and it wouldnt run install.
-I have NORTON360. It found :
-->PACKED.GENERAL.200 or something like that...AND FAILED TO REMOVE, QUARENTINE (ECT.)
buut i dont think this is the only problem, i think my computer is infected way more.
-When I use firefox && I search a website and click on a link (ON GOOGLE) takes me to an advertising site..SO
I have to goto the CACHE version when web browsing.
-The Computer has startup issues and when I turn it on I have to goto BOOTMENU and click option 2-for it to even work
I AM DESPERATE !!
please help me !!!!!!!!!!!!!!!
thanks a ton