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Flash Player download problem


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#1 Calum

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Posted 24 June 2009 - 06:54 PM

When I try to view videos at MySpace and Truveo, all I get is a small white box in the top left corner with three shapes in it. I've been advised it is to do with Flash Player, but I have the newest version. Well, I think I do.

When I download it from this link - http://get.adobe.com/flashplayer/ - it says on their weg page I have successfully downloaded it after clicking the download button. However, nothing physically goes onto my computer, so how can I have it downloaded? When I go into my "Add or remove programs" list, Flash Player is not there.

Is Flash player the reason for my videos problem? And if so, am I downloading it properly?

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#2 frankp316

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Posted 25 June 2009 - 05:52 AM

You need to uninstall the old version of Flash using the uninstall tool at this link.





http://kb2.adobe.com/cps/141/tn_14157.html

#3 Calum

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Posted 25 June 2009 - 03:42 PM

That solved the problem. Thank you for your help. It is much appreciated.




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