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DDS and i have spent days trying the "slow comp" D/L [Moved]


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#1 davidwp13

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Posted 24 June 2009 - 04:55 PM

i D/L'd the 33 page "slow computer" and read and tried all. i do a "disk check" weeky a "defrag" weekly /"webroot" daily, besides "trendmicro" i also have "pitstop" registery software
i would like to upload the DDS file i made now IF i can figure out how. HERE GOES
i was prompted "you are not permitted to upload this type of file" HELP HELP

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#2 Orange Blossom

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Posted 24 June 2009 - 07:51 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Are you experiencing other issues besides slowness with the computer?

What is your Operating System: Windows XP , Vista, etc.?

How much RAM do you have?

Have you checked to see what is running that might not need to?

"pitstop" registery software


Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 24 June 2009 - 09:38 PM

have you tried to just copy/paste the log?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 davidwp13

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Posted 29 June 2009 - 04:12 PM

Yes i did finally get it sent and i hope someone is looking at it.
I was unable to "restore" for weeks, i was able to do that BUT all the things that led to my last problem are again starting

#5 boopme

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Posted 01 July 2009 - 01:34 PM

Where to and what did you send? I can't find any logs !!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 davidwp13

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Posted 01 July 2009 - 04:18 PM

sorry i did not get the log filed i guess i do not know how it runs slow and it freezes for no apparent reason i have restored it in and not in safe mode i am running vista home premium. if you are there now and do not mind i will send or do anything you suggest IF i am capable THANK YOU for responding

#7 boopme

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Posted 01 July 2009 - 08:48 PM

Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 davidwp13

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Posted 04 July 2009 - 04:47 PM

I am going to try to to copy/paste if i understood ?http://download.bleepingcomputer.com/sUBs/dds.scr
i sure HOPE that worked i think i could have justified buying a new machine for the hours i have put in to this,,,, but if it will work like it did i will be happy

#9 Orange Blossom

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Posted 04 July 2009 - 06:05 PM

Hello davidwp13,

I have merged the topic you posted with your previously existing topic in the Am I Infected forum as there were no logs.

I'm not sure what you were trying to copy and paste, but if it was a log, it didn't work.

Question: Were you able to run DDS?

Orange Blossom :thumbsup:
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#10 boopme

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Posted 05 July 2009 - 12:28 PM

As per your PM ...I received no logs. If successful it should be posted her.. I can move it for you.
Here are 2 alternative tools to try if you cannot get HJT/DDS to work.

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.



If you cannot get DDS to work, please try this instead.

Please download runscanner.zip and save to your desktop.
  • Create a new folder on your hard drive called Runscanner (C:\Runscanner) and extract (unzip) the file there.
    (click here if you're not sure how to do this.)
  • Double-click Runscanner.exe to launch.
  • Select Beginner mode and click Ok.
  • Select Do a full scan and save a log file (default is Full Scan) to start.
  • Please be patient and do not use your computer during the scan.
  • When the scan is complete, a window will open asking you to save runscanner.run. Click Cancel.
  • Another window will open asking you to save runscanner.log.
  • Save it to your desktop and "Save as type: Runscanner log file [*.log].
  • The log file will automatically open in Notepad.
  • Go to the top menu, click on "Format" and uncheck "Word Wrap" if checked.
  • Copy and paste the contents of the log file into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
  • Exit Runscanner when done.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If Runscanner did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Orange Blossom

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Posted 05 July 2009 - 09:26 PM

Hello,

I see that you were successful in getting your DDS log posted. :thumbsup:

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/239057/dds-log-file/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :flowers:
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