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I think I have a virus, something to do with www.antivirwin2009.com


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#1 kaepac

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Posted 24 June 2009 - 03:39 PM

I don't even know where to begin. We have two computers one is work computer one is home computer with Windows XP. I am usually on my work computer and mostly the kids are on the home computer. Last week home computer would not bring up any web sites. My brother, who helps me with my computer, has tried everything he can think of. We haven't ran anything because Explore will not bring up any web sites. But it is connected to the internet. He did some ping thing and worked and did ipconfig /release and then with /renew and it didn't help when we display the dns it has www.antivirwin2009.com and two other things that that won't clear. So, he feels the dns is corrupted because of a virus. Any suggestions. I probably didn't give very good information, but any help would be appriciated.

Edited by kaepac, 24 June 2009 - 03:40 PM.


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#2 boopme

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Posted 24 June 2009 - 04:17 PM

Hello... let's see if any of these will help you to run MBAm and get us a log.
See if this fixes your Nconnection issues .

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.


Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kaepac

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Posted 26 June 2009 - 01:07 PM

Ok, I am going to try it, don't go anywhere, I may need more help. Thanks!!!

#4 boopme

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Posted 26 June 2009 - 01:19 PM

Good,I have something else but would prefer if these work.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kaepac

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Posted 26 June 2009 - 03:34 PM

Ok, I got it done. I didn't read to only do quick scan and did the full scan. I can now get on the internet. But, should I still be worried? Is there anything else I need to do. Thanks for your help.

Log:
Malwarebytes' Anti-Malware 1.38
Database version: 2338
Windows 5.1.2600 Service Pack 2

6/26/2009 12:53:37 PM
mbam-log-2009-06-26 (12-53-37).txt

Scan type: Full Scan (C:\|)
Objects scanned: 175881
Time elapsed: 19 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users\application data\11992814\11992814.exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
C:\install.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#6 boopme

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Posted 26 June 2009 - 03:42 PM

Ok, No that was fine and actually with well over 100K files I'have had you do a full later anyway.
So let's see what else is on here.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


NOW the quick scan
Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kaepac

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Posted 26 June 2009 - 06:24 PM

Here is the log from the SUPER, I will post the other in a little bit.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/26/2009 at 05:16 PM

Application Version : 4.26.1006

Core Rules Database Version : 3958
Trace Rules Database Version: 1900

Scan type : Complete Scan
Total Scan Time : 01:25:41

Memory items scanned : 221
Memory threats detected : 0
Registry items scanned : 4145
Registry threats detected : 0
File items scanned : 43865
File threats detected : 21

Adware.Vundo/Variant
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\BUVUJANO\BUVUJANO.DLL
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\NOWELAFO\NOWELAFO.DLL
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\RIVONUGO\RIVONUGO.DLL
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\ZOKADUME\ZOKADUME.DLL

Adware.Tracking Cookie
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e. lindsey and becca@atdmt[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e. lindsey and becca@msnportal.112.2o7[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@ad.yieldmanager[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@ads.pointroll[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@advertising[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@apmebf[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@chitika[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@doubleclick[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@fastclick[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@insightexpressai[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@kontera[2].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@mediaplex[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@msnbc.112.2o7[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@questionmarket[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@statcounter[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@teensay.co[1].txt
C:\OldDrives\Documents and Settings\E. Lindsey and Becca\Cookies\e._lindsey_and_becca@www1.addfreestats[1].txt

#8 kaepac

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Posted 26 June 2009 - 06:35 PM

Ok, here is the Mbam log again and it looks good. Anything else?

Malwarebytes' Anti-Malware 1.38
Database version: 2340
Windows 5.1.2600 Service Pack 2

6/26/2009 5:34:09 PM
mbam-log-2009-06-26 (17-34-09).txt

Scan type: Quick Scan
Objects scanned: 114361
Time elapsed: 3 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 26 June 2009 - 06:59 PM

I think we got it quick, how the PC running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 kaepac

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Posted 26 June 2009 - 07:45 PM

It seems to be running just fine. Thanks.

#11 boopme

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Posted 26 June 2009 - 08:37 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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