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PC infected and not sure of next step


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2 replies to this topic

#1 jamie c

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Posted 24 June 2009 - 03:12 PM

Hi all

Like many others on here I seem to have a tricky and persistent infection. It basically cause my computer to freeze up often for no reason. Also, and I not sure this is related or a seperate infection, my google searches are being redirected to misc. sites.

A few notes on the infection, I have run Malwarebytes, Spybot Search and Destroy, AVG virus, Spyware Terminator and Spyware Doctor....everyone has found something but the problem still persists. Now the reason I think it is an infection is that most of the these programs will not run until I go into the program files and change the executeable file to a different name. Before I can click on them and nothing happens ( except the frequent freezing of the whole computer ) and then once I change the exe name they run fine.

And help would be greatly appreciated as this is my edit suite and main source of income! And I've been messing around with it for three days now trying to get it to run properly and haven't had much luck...although have cleared off numerous files, programs and potential other infections.

Anyways thanks again in advance...once this is fixed ( whether spyware removal or just reformatting everything ) I think the edit suite will now be disconnected from the internet and just used for work!

Thanks again

Jamie

EDIT: After doing some more research and tests I found the infection to be MSIVXcount and took appropriate steps to clear the infection and everything seems to be back to normal. Thanks to the forums for pointing me in the right direction! Very valuable resource to have these

Attached Files

  • Attached File  DDS.txt   11.43KB   3 downloads

Edited by jamie c, 24 June 2009 - 09:09 PM.


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#2 Elise

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Posted 28 June 2009 - 02:48 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


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#3 teacup61

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Posted 04 July 2009 - 06:28 AM

Due to the lack of feedback this Topic is closed.

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