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Random Audio Advertisements [Moved]


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8 replies to this topic

#1 smthngfny

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Posted 24 June 2009 - 02:51 PM

Hi all, and thanks in advance for the help. I hope I am posting this in the correct location.
I keep hearing audio advertisements for different products, usually crest. It usually happens with no applications open which is why I am pretty sure it's a virus. I downloaded an episode of a show and when I went to play it, it downloaded and installed something (I think it said it was acquiring license rights). I rebooted and scanned with AVG and the only thing it found was tracking cookies. However, I then received an alarm from windows defender- Trojan Downloader, Renos.DZ. The only other info I could get on it was Resources: Process: PID2700. Then Adobe Reader quit (which I wasn't aware was running) and Vista shut down an unresponsive program that I've never seen. It was 249383557.tmp
AVG is up to date and Windows Defender didn't find anything on scan either.
Also, Vista just shutdown to install windows updates.

BC AdBot (Login to Remove)

 


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#2 Orange Blossom

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Posted 24 June 2009 - 08:04 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 boopme

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Posted 24 June 2009 - 09:41 PM

Hello and welcome could you run these and post back the 2 reports,please.

Part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 smthngfny

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Posted 24 June 2009 - 11:30 PM

SmitFraudFix v2.422

Scan done at 0:00:40.15, Thu 06/25/2009
Run from C:\Users\Rusty\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6002] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\system32\svchost.exe
C:\Users\Rusty\Program Files\DNA\btdna.exe
C:\Users\Rusty\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Rusty\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Rusty\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Rusty\Desktop\SmitfraudFix\Policies.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\SearchFilterHost.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Rusty


C:\Users\Rusty\AppData\Local\Temp


C:\Users\Rusty\Application Data


Start Menu


C:\Users\Rusty\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="avgrsstx.dll"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Your computer may be victim of a DNS Hijack: 85.255.x.x detected !

Description: Broadcom 802.11g Network Adapter
DNS Server Search Order: 85.255.112.167
DNS Server Search Order: 85.255.112.72

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CCS\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CCS\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CCS\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CCS\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CCS\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CS2\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\..\{4E16A8D2-6924-40C2-A53B-7FCBE42D04CB}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: DhcpNameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\..\{B34F3886-8F95-480E-901C-BECB6023162F}: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer=85.255.112.167,85.255.112.72
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: NameServer=85.255.112.167,85.255.112.72


Scanning for wininet.dll infection


End




Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 6.0.6002 Service Pack 2

6/25/2009 00:12:19
mbam-log-2009-06-25 (00-12-19).txt

Scan type: Quick Scan
Objects scanned: 80032
Time elapsed: 6 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 18
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSIVXserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2e6ae91d-1a53-45ac-b323-b05452ceaa49}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{2e6ae91d-1a53-45ac-b323-b05452ceaa49}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{2e6ae91d-1a53-45ac-b323-b05452ceaa49}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{4e16a8d2-6924-40c2-a53b-7fcbe42d04cb}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{b34f3886-8f95-480e-901c-becb6023162f}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.167,85.255.112.72 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Windows\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#5 boopme

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Posted 25 June 2009 - 09:57 AM

Please double click the Desktop icon for smitfraudFix and sect option # 5.
Post that new report.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Edited by boopme, 25 June 2009 - 02:16 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 smthngfny

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Posted 25 June 2009 - 11:36 AM

SmitFraudFix v2.422

Scan done at 12:23:03.35, Thu 06/25/2009
Run from C:\Users\Rusty\Desktop\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6002] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

DNS Before Fix

Description: Broadcom 802.11g Network Adapter
DNS Server Search Order: 93.188.166.105
DNS Server Search Order: 93.188.161.105
DNS Server Search Order: 1.2.3.4

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4

DNS After Fix

Description: Broadcom 802.11g Network Adapter
DNS Server Search Order: 93.188.166.105
DNS Server Search Order: 93.188.161.105
DNS Server Search Order: 1.2.3.4

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2E6AE91D-1A53-45AC-B323-B05452CEAA49}: DhcpNameServer=93.188.166.105 93.188.161.105 1.2.3.4



Malwarebytes' Anti-Malware 1.38
Database version: 2333
Windows 6.0.6002 Service Pack 2

6/25/2009 12:34:30
mbam-log-2009-06-25 (12-34-30).txt

Scan type: Quick Scan
Objects scanned: 80793
Time elapsed: 6 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Windows\Temp\249383557.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

#7 boopme

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Posted 25 June 2009 - 02:18 PM

OK this is much better.
Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 smthngfny

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Posted 25 June 2009 - 05:46 PM

The problem seems to have cleared up, and after doing all this my computer is running faster. Thank you!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/25/2009 at 06:27 PM

Application Version : 4.26.1006

Core Rules Database Version : 3956
Trace Rules Database Version: 1898

Scan type : Complete Scan
Total Scan Time : 01:01:22

Memory items scanned : 286
Memory threats detected : 0
Registry items scanned : 6055
Registry threats detected : 0
File items scanned : 119038
File threats detected : 62

Adware.Tracking Cookie
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\genevieve@imrworldwide[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@a.websponsors[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@a1.interclick[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@adlegend[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@adopt.specificclick[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ads.bittorrent[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ads.pointroll[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ads.widgetbucks[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@adserver.adreactor[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@apmebf[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@at.atwola[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@blockbuster.112.2o7[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@c7.zedo[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@cb.adbureau[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@cdn4.specificclick[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@collective-media[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ehg-aig.hitbox[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ehg-airtran.hitbox[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@ez-tracks[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@imrworldwide[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@insightexpressai[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@interclick[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@linksynergy[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@media6degrees[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@network.realmedia[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@nielsen.112.2o7[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@oasn04.247realmedia[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@radarnetworks.112.2o7[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@specificclick[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@specificmedia[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@stats.gamestop[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@stats.gamestop[2].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@timeinc.122.2o7[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@winzip.122.2o7[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@www.burstbeacon[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@www.burstnet[1].txt
C:\Users\genevieve\AppData\Roaming\Microsoft\Windows\Cookies\Low\genevieve@www.ez-tracks[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@a1.interclick[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@ad.yieldmanager[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@adbureau[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@ads.associatedcontent[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@ads.pointroll[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@ads.widgetbucks[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@adserver.adreactor[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@adserver.adtechus[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@at.atwola[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@atdmt[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@avgtechnologies.112.2o7[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@blockbuster.112.2o7[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@cgm.adbureau[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@collective-media[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@doubleclick[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@findanyfloor[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@imrworldwide[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@interclick[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@kontera[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@media6degrees[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@server.iad.liveperson[1].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@server.iad.liveperson[3].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@specificclick[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@specificmedia[2].txt
C:\Users\Rusty\AppData\Roaming\Microsoft\Windows\Cookies\Low\rusty@www.googleadservices[2].txt

#9 boopme

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Posted 25 June 2009 - 05:56 PM

Hi, all the issues are gone now? that's great.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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