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#1 RacefanofJr

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Posted 23 June 2009 - 12:05 PM

Hellow Bleepingcomputer !!
I have a Dell Inspiron 5150 laptop that has given me fits when it comes to trying to install a Windows XP Home Edition on a new hard drive. I have the original installation disc that came with the computer. I have a new hard drive which is a Hitachi TravelStar , 60GB, 7,200 RPM. I tried AGAIN to install an installation on the hard drive and this time, during setup, it says :
The file diskcopy.dll was not copied correctly. Other times it would say that other " FILES WERN'T COPIED CORRECTLY". It is different everytime. One time , I got the hard drive to take an installation but it didn't last long and it just started BLUE SCREENING. I wiped the hard drive clean with a program called Dariks Boot and Nuke, just to make sure that the hard drive was clean and now it just says " The file diskcopy.dll was not copied correctly". I tried a different cd/dvd player and that hasn't made any difference either.
The reason I am using a new hard drive is to upgrade the laptop to a faster hard drive.
I'm lost. I've never in 5 years of working on computers had this many problems with an installation.
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#2 hamluis

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Posted 23 June 2009 - 01:08 PM

You may want to check the Dell support page for your system, page 106 of http://support.us.dell.com/support/edocs/s...en/i5100-om.pdf

There is an item:

"NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell."

This page should be of interest...to any owner of a Dell system, http://support.dell.com/support/topics/glo...toggle=&dl=

From the Article Summary: "The Dell restore programs only work on pre-imaged hard drives shipped from Dell and do not work on blank or wiped hard drives."

Until today, I was totally unaware that Dell sells a broad line of replacement hard drives...I suspect that they may employ hard drive tattooing...which prevents what you are attempting to do...but I have never actually owned a Dell so I don't know.

But that disclaimer certainly makes sense, if such is the case.

Louis

#3 RacefanofJr

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Posted 24 June 2009 - 11:42 AM

I have put Windows XP on many other "non-Dell" hard drives before. This one is just REALLY giving me a hard time. I have tried 2 different cd/dvd drives and other XP installation disc's. I get the same basic results. But, sometimes it stops on other .dll files, such as dhcpmon.dll. I have cleaned the original installation disc, and used other installation disc, only to end up with the same results. I'm really puzzled here. It formats the drive fine but it just won't complete "setup".
Any more help ?
The measure of man's real character is what he would do if he knew he would never be found out.

#4 hamluis

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Posted 24 June 2009 - 12:26 PM

Seems like it would time to run a manufacturer's diagnostic on the drive...

Louis

#5 RacefanofJr

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Posted 24 June 2009 - 12:32 PM

I will. I have bought a new hard drive, of the same size and everything, but it does the same thing. I have wiped the drives clean but still get the same ole' mess. It formats great, just won't do much after that. 2 hard drives in a row ? Somethings fishy !
The measure of man's real character is what he would do if he knew he would never be found out.

#6 fairjoeblue

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Posted 24 June 2009 - 01:20 PM

I think you are suspecting the wrong drive of being the problem.

I think either your disk is faulty or your CD drive is failing.
If the disk is scratched or dirty it may not be read right.
[I've had a fingerprint on a XP disk cause a problem !]

One of the earliest signs of a failing CD drive is the inability to read a bootable CD & do a good install of a OS properly.
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#7 RacefanofJr

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Posted 24 June 2009 - 01:25 PM

I am now trying a 3rd hard drive and I have tried 2 different installation disc.
The measure of man's real character is what he would do if he knew he would never be found out.

#8 RacefanofJr

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Posted 24 June 2009 - 01:47 PM

Could it be a motherboard issue ?
The measure of man's real character is what he would do if he knew he would never be found out.

#9 RacefanofJr

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Posted 26 June 2009 - 01:42 AM

I have taken the old hard drive and reinserted it into the laptop to see what would happen. At first, it blue screened. Then I swapped out a RAM stick and it booted into the old hard drive fine. I then saw that the laptop was needing to install the drivers for the cd/dvd drive, so I let it do that. Then, I swaped out the hard drives to see if I could get a new install. on the new hard drive. It is still in progress, I will keep ya up to date! Thanks for working with me so far !!!!
The measure of man's real character is what he would do if he knew he would never be found out.

#10 RacefanofJr

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Posted 27 June 2009 - 11:58 AM

I got the new installation on the new hard drive fine. I washed the installation disc and that seemed to really help. But, now that all the files are loaded on it and its fully updated thru Microsoft, every now and then I get the B S O D.
How do I look into the "records" and see what causes the B S O D ?
The measure of man's real character is what he would do if he knew he would never be found out.

#11 hamluis

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Posted 27 June 2009 - 12:19 PM

You might try the following set of procedures, Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

You might also ensure that the following is enacted, Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm

And...you can check Event Viewer for errors noted at approximately the same time your BSODs occur, if the system actually boots into Windows: How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#12 RacefanofJr

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Posted 01 July 2009 - 11:00 AM

It turned out to be a stick of RAM that was bad. After replacing it , the laptop never had another problem. Thank you to all who helped me in this situation !!!!!!!!!!!! I really appreciate what this site does when it comes to helping people !!!!!
The measure of man's real character is what he would do if he knew he would never be found out.

#13 hamluis

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Posted 01 July 2009 - 02:43 PM

Feedback appreciated...happy computing :thumbsup:.

Louis




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