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Getting a error message at startup


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10 replies to this topic

#1 sv19

sv19

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  • Gender:Female
  • Local time:08:35 AM

Posted 23 June 2009 - 02:36 AM

My mom's computer is getting an error at startup. It says there's a problem with her hard drive that she needs to fix. But she doesn't know what it is. Maybe you can help. Here is the HTJ log.


DDS (Ver_09-05-14.01) - NTFSx86
Run by Jeanette Ames at 3:24:54.74 on Tue 06/23/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.79 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iWin Games\iWinTrusted.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\GWMDMMSG.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Jeanette Ames\Local Settings\Temporary Internet Files\Content.IE5\B2DB8YLO\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - c:\program files\iwin games\iWinGamesHookIE.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [Aim6]
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://mp47.slingo.com/shockscreen2.asp?shost=mp47.slingo.com&sport=29000&susername=sv19&spassword=city14&roomname=Mixed%20Matrix%2010K%20-%20Leagues%20&gameid=63"
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229843484863
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229843419949
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E6ADCE1A-8DE6-41E3-9E17-DE3311CEB048} - file:///C:/Program%20Files/Gateway/Do%20More/DoMore.CAB
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-19 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-10-8 201320]
R2 iWinTrusted;iWinTrusted;c:\program files\iwin games\iWinTrusted.exe [2009-6-4 78104]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-7-2 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-10-8 144704]
R2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2006-10-16 42752]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-12 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-10-8 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-10-8 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-10-8 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-10-8 40488]
R3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2006-10-16 55552]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 iscFlash;iscFlash;\??\c:\windows\system32\drivers\iscflash.sys --> c:\windows\system32\drivers\iscflash.sys [?]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-10-8 33832]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

=============== Created Last 30 ================

2009-06-20 09:28 <DIR> --d----- c:\program files\iPod
2009-06-05 12:29 <DIR> --d----- c:\program files\iWin Games
2009-05-27 09:32 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-05-27 09:32 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-05-27 09:32 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-05-27 09:32 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-05-27 09:32 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-05-27 09:32 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-05-27 09:32 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-05-27 09:32 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-05-27 09:32 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-05-27 09:31 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-05-27 09:31 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts

==================== Find3M ====================

2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-13 14:25 4,096 a------- c:\windows\d3dx.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-22 02:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-03-28 14:04 164,785 a------- c:\windows\hpoins30.dat
2007-12-15 19:05 32 a----r-- c:\documents and settings\all users\hash.dat
2008-05-18 23:24 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051820080519\index.dat

============= FINISH: 3:26:58.99 ===============

Attached Files



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#2 Guest_superbird_*

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Posted 27 June 2009 - 10:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 sv19

sv19
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Posted 27 June 2009 - 02:50 PM

Thanks for the reply. My mom tried to reinstall windows before I posted in here and still didn't work.

Here's the log again.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Jeanette Ames at 15:41:37.53 on Sat 06/27/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.81 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iWin Games\iWinTrusted.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\GWMDMMSG.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\StartupMonitor.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Jeanette Ames\Local Settings\Temporary Internet Files\Content.IE5\KMJJ5I3A\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - c:\program files\iwin games\iWinGamesHookIE.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [Aim6]
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://mp47.slingo.com/shockscreen2.asp?shost=mp47.slingo.com&sport=29000&susername=sv19&spassword=city14&roomname=Mixed%20Matrix%2010K%20-%20Leagues%20&gameid=63"
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229843484863
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229843419949
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E6ADCE1A-8DE6-41E3-9E17-DE3311CEB048} - file:///C:/Program%20Files/Gateway/Do%20More/DoMore.CAB
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-19 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-10-8 201320]
R2 iWinTrusted;iWinTrusted;c:\program files\iwin games\iWinTrusted.exe [2009-6-4 78104]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-7-2 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-10-8 144704]
R2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2006-10-16 42752]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-12 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-10-8 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-10-8 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-10-8 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-10-8 40488]
R3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2006-10-16 55552]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 iscFlash;iscFlash;\??\c:\windows\system32\drivers\iscflash.sys --> c:\windows\system32\drivers\iscflash.sys [?]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-10-8 33832]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

=============== Created Last 30 ================

2009-06-20 09:28 <DIR> --d----- c:\program files\iPod
2009-06-05 12:29 <DIR> --d----- c:\program files\iWin Games

==================== Find3M ====================

2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-13 14:25 4,096 a------- c:\windows\d3dx.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-22 02:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-12-15 19:05 32 a----r-- c:\documents and settings\all users\hash.dat
2008-05-18 23:24 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051820080519\index.dat

============= FINISH: 15:44:17.88 ===============

Attached Files



#4 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
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  • Gender:Male
  • Local time:08:35 AM

Posted 29 June 2009 - 01:22 PM

Hello.

Please let me know the error message you recieve at startup. Alternatively you can provide a screenshot for me to take a look at.

Then, please run a malwarebytes scan.

Download and run MalwareBytes Anti-Malware
If you already have MBAM installed, simply update and run a quick scan.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

You can refer to this page which has a visual of the instructions above.


Take a new DDS run afterwards and post back with the log.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 sv19

sv19
  • Topic Starter

  • Members
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  • Gender:Female
  • Local time:08:35 AM

Posted 29 June 2009 - 07:23 PM

It says: There is prolem detected with your hard drive. Please consult the troubleshooting guide. Its says that as windows is loading. Here is the MBAM log and DDS log. It detected a couple of trojans.

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

6/29/2009 7:55:34 PM
mbam-log-2009-06-29 (19-55-13).txt

Scan type: Quick Scan
Objects scanned: 152260
Time elapsed: 51 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ddff8b71-ef58-4922-acf2-2003fe2b7481} (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Trojan.BHO) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\iWin Games\iWinGamesHookIE.dll (Trojan.BHO) -> No action taken.

DDS (Ver_09-06-26.01) - NTFSx86
Run by Jeanette Ames at 20:12:18.91 on Mon 06/29/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.98 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iWin Games\iWinTrusted.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\GWMDMMSG.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Jeanette Ames\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [Aim6]
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://mp47.slingo.com/shockscreen2.asp?shost=mp47.slingo.com&sport=29000&susername=sv19&spassword=city14&roomname=Mixed%20Matrix%2010K%20-%20Leagues%20&gameid=63"
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229843484863
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229843419949
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E6ADCE1A-8DE6-41E3-9E17-DE3311CEB048} - file:///C:/Program%20Files/Gateway/Do%20More/DoMore.CAB
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-19 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-10-8 201320]
R2 iWinTrusted;iWinTrusted;c:\program files\iwin games\iWinTrusted.exe [2009-6-4 78104]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-7-2 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-10-8 144704]
R2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2006-10-16 42752]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-12 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-10-8 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-10-8 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-10-8 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-10-8 40488]
R3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2006-10-16 55552]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 iscFlash;iscFlash;\??\c:\windows\system32\drivers\iscflash.sys --> c:\windows\system32\drivers\iscflash.sys [?]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-10-8 33832]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

=============== Created Last 30 ================

2009-06-29 18:51 <DIR> --d----- c:\docume~1\jeanet~1\applic~1\Malwarebytes
2009-06-29 18:50 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-29 18:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-29 18:50 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-29 18:50 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-20 09:28 <DIR> --d----- c:\program files\iPod
2009-06-05 12:29 <DIR> --d----- c:\program files\iWin Games

==================== Find3M ====================

2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-13 14:25 4,096 a------- c:\windows\d3dx.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-22 02:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-12-15 19:05 32 a----r-- c:\documents and settings\all users\hash.dat
2008-05-18 23:24 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051820080519\index.dat

============= FINISH: 20:14:40.57 ===============

#6 extremeboy

extremeboy

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Posted 30 June 2009 - 08:47 AM

Hello.

This appears to be a hardware issue. Let's make sure you are free from malware first.

Re-run scan with MalwareBytes Anti-Malware

Your MBAM log shows "No action taken". This usually occurs if you forget to click "Remove Selected" and instead only clicked "Save Logfile. Please read this thread and rescan again only using the (Quick Scan) in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. After performing the new scan, click the Logs tab and copy/paste the contents of the new report in your next reply.

Run Scan with Kaspersky
Please do a scan with Kaspersky Online Scanner.

If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan.

  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

This scanner will only scan. It does not remove any malware it finds.


Post a new DDS log afterwards.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#7 sv19

sv19
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Posted 02 July 2009 - 02:59 PM

I will get on that tonight.

#8 extremeboy

extremeboy

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Posted 02 July 2009 - 04:53 PM

Ok.

With regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#9 sv19

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Posted 03 July 2009 - 06:22 AM

I must of gave you the wrong log because I did do what it told me to. I did part of what I was supposed to do on Tuesday. The other half I just did now. Here's MBAM and Kasperky logs along with a new DDS log.

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

6/30/2009 12:30:36 PM
mbam-log-2009-06-30 (12-30-36).txt

Scan type: Quick Scan
Objects scanned: 147481
Time elapsed: 25 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Friday, July 3, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Friday, July 03, 2009 07:15:49
Records in database: 2417628
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
H:\

Scan statistics:
Files scanned: 206256
Threat name: 4
Infected objects: 5
Suspicious objects: 0
Duration of the scan: 05:26:33


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Documents\Jeanette Ames\Local Settings\temp\asmfiles.cab Infected: not-a-virus:AdWare.Win32.Altnet.l 1
C:\Documents and Settings\All Users\Documents\Jeanette Ames\Local Settings\temp\asmfiles.cab Infected: not-a-virus:AdWare.Win32.Altnet.b 1
C:\Documents and Settings\me\Local Settings\Temporary Internet Files\Content.IE5\0V3V5WTB\1[1].htm Infected: Trojan.HTML.Agent.by 1
C:\Program Files\Common Files\Wise Installation Wizard\WIS25B052BB7126441299D93D9448235FE4_6_8_0_4.MSI Infected: not-a-virus:AdWare.Win32.WeatherBug.a 1
C:\WINDOWS\Installer\18aafd.msi Infected: not-a-virus:AdWare.Win32.WeatherBug.a 1

The selected area was scanned.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Jeanette Ames at 7:17:06.37 on Fri 07/03/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.218 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iWin Games\iWinTrusted.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\system32\Ati2evxx.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\Jeanette Ames\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {8CA5ED52-F3FB-4414-A105-2E3491156990} - No File
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [Aim6]
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://mp47.slingo.com/shockscreen2.asp?shost=mp47.slingo.com&sport=29000&susername=sv19&spassword=city14&roomname=Mixed%20Matrix%2010K%20-%20Leagues%20&gameid=63"
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229843484863
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229843419949
DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - hcp://system/RunExeActiveX.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - hcp://system/StartFirstControl.CAB
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E6ADCE1A-8DE6-41E3-9E17-DE3311CEB048} - file:///C:/Program%20Files/Gateway/Do%20More/DoMore.CAB
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-19 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-10-8 201320]
R2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2006-10-16 42752]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-10-8 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-10-8 35240]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-10-8 33832]
R3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2006-10-16 55552]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 iscFlash;iscFlash;\??\c:\windows\system32\drivers\iscflash.sys --> c:\windows\system32\drivers\iscflash.sys [?]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-10-8 40488]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

=============== Created Last 30 ================

2009-06-29 18:51 <DIR> --d----- c:\docume~1\jeanet~1\applic~1\Malwarebytes
2009-06-29 18:50 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-29 18:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-29 18:50 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-29 18:50 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-20 09:28 <DIR> --d----- c:\program files\iPod
2009-06-05 12:29 <DIR> --d----- c:\program files\iWin Games

==================== Find3M ====================

2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-13 14:25 4,096 a------- c:\windows\d3dx.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-22 02:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-12-15 19:05 32 a----r-- c:\documents and settings\all users\hash.dat
2008-05-18 23:24 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051820080519\index.dat

============= FINISH: 7:19:21.80 ===============

Attached Files



#10 extremeboy

extremeboy

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Posted 03 July 2009 - 09:26 AM

Hello.

We need to update Java and we're done!

The detections that Kaspersky found, about 50% of it was temporary files on the computer that we can remove using ATFCleaner. The rest are files created by the program WeatherBug. Weatherbug is not a virus but considered an adware. If you installed it yourself and you want to keep it then, don't worry about it. If not, I suggest you remove it as it's still an adware related program.

Install Latest Java Version

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Download and Run ATFCleaner

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please follow/read the steps below to remove the tools we used and for some more information. :)

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Purge New System Restore Point
Now you should set a Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, tools cannot access it to delete these bad files, which sometimes can reinfect your system. Setting a new restore point after cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click System Restore.
  • Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name then click Create.
  • Then, click on Start > Run and type:
    cleanmgr
  • Click OK > More Options tab.
  • Click Clean Up in the System Restore section to remove all previous restore points except the newly created one.
System A bit Slow? Try StartupLight

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.

If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.



Congratulations! You now appear clean! :cool: :) :thumbup2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :)


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#11 extremeboy

extremeboy

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Posted 06 July 2009 - 11:32 AM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad we could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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