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Malware/Slowing Computer


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2 replies to this topic

#1 LadyStardust

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Posted 22 June 2009 - 03:57 PM

I also received a message, while trying to install a spyware program (CounterSpy), that there was another user logged on the computer. I'm the only person who uses my computer, and I had just booted it before installing the program. I'm also unable to update Windows at all, nor can I use the spyware program. When I try to update Windows at all, I get the error code 80244019.

To add a bit more info, I'm running on Windows Vista Home Basic, and I'm using avast! antivirus. Thank you for any help you might be able to offer. Here is my DDS:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Ari at 13:39:52.26 on Mon 06/22/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vistaâ„¢ Home Basic 6.0.6001.1.1252.1.1033.18.1917.894 [GMT -7:00]

AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
SP: BitDefender Antispyware *disabled* (Updated) {8B2012EC-32D4-494F-BC03-832DB3BDF911}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Sunbelt CounterSpy *disabled* (Outdated) {9817B764-AE4E-4B29-AEE7-725B7A50BD48}
FW: BitDefender Firewall *disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\PSIService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\UGS\UGSLicensing\lmgrd.exe
C:\Program Files\UGS\UGSLicensing\lmgrd.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\UGS\UGSLicensing\ugslmd.exe
C:\Program Files\Kodak\Printer\Center\EKDiscovery.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\StartupMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\taskeng.exe
C:\Users\Ari\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

mStart Page =
uInternet Settings,ProxyServer = proxy1.smc.edu:80
uInternet Settings,ProxyOverride = <local>;*.local
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - No File
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SBAMTray] c:\program files\sunbelt software\counterspy\SBAMTray.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Search - ?p=ZJfox000
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\windows\system32\wpclsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: NameServer = 85.255.112.230,85.255.112.114
TCP: {0B807497-0EE0-42A1-8BDE-3ABF4BB1E1D7} = 85.255.112.230,85.255.112.114
TCP: {7E40785E-4A93-4DC9-939F-75569986266E} = 85.255.112.230,85.255.112.114
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\ari\appdata\roaming\mozilla\firefox\profiles\fsy8yxya.default\
FF - prefs.js: browser.startup.homepage - chrome://fastdial/content/fastdial.html
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1361345&SearchSource=2&q=
FF - component: c:\program files\free download manager\firefox\extension\components\vmsfdmff.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\ari\appdata\roaming\mozilla\firefox\profiles\fsy8yxya.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll

---- FIREFOX POLICIES ----
FF - user.js: network.proxy.type - 0
FF - user.js: network.proxy.http -
user_pref(network.proxy.http_port,);
FF - user.js: network.proxy.no_proxies_on -
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-5-28 114768]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2007-12-15 73728]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-5-28 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-5-28 51792]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\printer\center\EKDiscovery.exe [2008-10-10 274432]
R2 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-10-30 28672]
R2 UGS License Server (ugslmd);UGS License Server (ugslmd);c:\program files\ugs\ugslicensing\lmgrd.exe [2008-4-22 1372160]
S2 SBAMSvc;CounterSpy Antispyware;c:\program files\sunbelt software\counterspy\SBAMSvc.exe [2009-6-10 980264]

=============== Created Last 30 ================

2009-06-22 13:22 <DIR> --d----- c:\program files\Trend Micro
2009-06-22 13:10 <DIR> --d----- c:\users\ari\appdata\roaming\Sunbelt
2009-06-22 13:09 <DIR> --d----- c:\program files\Sunbelt Software
2009-06-22 13:08 <DIR> --d----- c:\programdata\Sunbelt
2009-06-22 13:08 <DIR> --d----- c:\progra~2\Sunbelt
2009-06-10 06:00 68,392 a------- c:\windows\system32\sbbd.exe
2009-06-02 23:13 <DIR> --d----- c:\program files\iPod
2009-06-02 23:13 <DIR> --d----- c:\program files\iTunes
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-28 12:03 51,792 a------- c:\windows\system32\drivers\aswMonFlt.sys
2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts

==================== Find3M ====================

2009-06-21 19:17 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-06-02 23:07 86,016 a------- c:\windows\inf\infstor.dat
2009-06-02 23:07 51,200 a------- c:\windows\inf\infpub.dat
2009-06-02 23:07 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-02 17:33 27,649 a------- c:\windows\system32\gxvxcsgxetmymspbyiwqxnrlwecttufbqneqo.dll
2009-04-30 13:56 93,360 a------- c:\windows\system32\drivers\SBREDrv.sys
2009-02-18 19:52 0 a------- c:\users\ari\appdata\roaming\wklnhst.dat
2008-07-05 22:56 174 a--sh--- c:\program files\desktop.ini
2008-07-05 20:57 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 05:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-10-14 16:01 2,048 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\lastalive0.dat
2008-10-14 16:01 2,048 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\lastalive1.dat
2008-06-11 16:13 88 ---shr-- c:\windows\system32\9B780D156B.sys

============= FINISH: 13:40:36.12 ===============

Attached Files


Edited by LadyStardust, 22 June 2009 - 04:10 PM.


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#2 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 27 June 2009 - 08:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#3 teacup61

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Posted 02 July 2009 - 10:24 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

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