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security programs blocked [Moved]


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#1 vtduc

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Posted 21 June 2009 - 10:32 PM

AVG 8 works and scans but finds nothing, spybot -search & destroy doesn't load , neither does malwarebytes malware scanner, If I search in IE it redirects my search, If I search in Firefox with no script running it blocks something and the search usually works , however I just searched in IE on Yahoo for microsoft updates and clicked on windowsupdate.microsoft.com and got redirected to this site <hxxp://www.spreety.com/?s=findtest&sid=6771-2642> once there you cannot go back , the only way out is to shut the window. If I try to run System restore nothing happens, same with spybot and malwarebytes. I uninstalled spybot and tried to reinstall... I got this error message "the server name or address could not be resolved". I also tried a trend housecall scan. it found a few things and removed them but said it could do nothing with these MS06-012 , 037 , 059 , MS07-002 , 015 , 023 , 025 , 036 , 044 ANy help would be appreciated. I work all day and will check in Mon.night . ty

Edited by Orange Blossom, 11 February 2013 - 05:21 AM.
Deactivate link. ~ OB


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#2 Orange Blossom

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Posted 21 June 2009 - 10:55 PM

Moving from XP forum to Am I Infected. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 quietman7

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Posted 22 June 2009 - 11:41 AM

Please download and scan with Dr.Web CureIt - alternate download link.
Follow these instructions for performing a scan in "safe mode".
If you cannot boot into safe mode, then perform your scan in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply. If you can't find the log, try to write down what was detected/removed before exiting Dr.WebCureIt so you can provide that information.

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.
  • Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.
  • Double-click on mysetup.exe to start the installation.
  • If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.
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#4 vtduc

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Posted 23 June 2009 - 06:21 AM

i downloaded dr.cure , i was able to change thje name of mbam .exe to myscan.exe and run mbam.. i could not acess update site so i ran it as is. it found
Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/22/2009 9:52:20 PM
mbam-log-2009-06-22 (21-52-20).txt

Scan type: Quick Scan
Objects scanned: 85680
Time elapsed: 2 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 2
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DivxFree (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\DivxFree (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{e780125d-8415-4f6c-9d14-3aaa27667fbd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{e780125d-8415-4f6c-9d14-3aaa27667fbd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{e780125d-8415-4f6c-9d14-3aaa27667fbd}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.

Folders Infected:
c:\documents and settings\Erik\Start Menu\Programs\DivxFree (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\DivxFree (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\Erik\start menu\Programs\DivxFree\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
c:\program files\DivxFree\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Delete on reboot.
i then ran dr. cure in safe mode and it found

msivxmetalnqllovmpfvkdkhwcbqppkkffxwj.sys

i then ran mbam again and found
Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/22/2009 10:01:54 PM
mbam-log-2009-06-22 (22-01-54).txt

Scan type: Quick Scan
Objects scanned: 85217
Time elapsed: 2 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Delete on reboot.
b.t.w i rebooted between steps .. after rebooting i ran mbam again and found

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/23/2009 12:18:51 AM
mbam-log-2009-06-23 (00-18-51).txt

Scan type: Quick Scan
Objects scanned: 85370
Time elapsed: 4 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\MSIVXbftyrrqofjwqjcvbqxvxmkcdjngomqxe.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\MSIVXwboouiggptglvurtaxtolbnrbofbyosv.dll (Trojan.Agent) -> Quarantined and deleted successfully.

i rebooted again and ran it again..

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

6/23/2009 12:27:36 AM
mbam-log-2009-06-23 (00-27-36).txt

Scan type: Quick Scan
Objects scanned: 85316
Time elapsed: 3 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

i now can access mbam and spybot and their update sites.. also IE seems to be functioning normally i.e. no redirects in search
i seem to be cured !! ' thank you very much for your help !!

#5 quietman7

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Posted 23 June 2009 - 06:31 AM

Lets do another anti-malware scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Then download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
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