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I believe I'm infected but I don't know with what so I can't tell you


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2 replies to this topic

#1 jmillerfreezin up

jmillerfreezin up

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Posted 21 June 2009 - 02:38 PM

I'm having lots of problems with my PC "freezing up" everytime I try to do anything. It is not related to any one program. I have done everything to try and fix, disk clean up, registry fix, malware, spyware anti virus nothing is detected. I can't figure it out or find it and my PC locks up so much it is almost impossible to use.

I am hoping that you can help. Thank you for any assistance you can give me.

Here is my DDS notepad


DDS (Ver_09-05-14.01) - NTFSx86
Run by Julie at 15:14:46.84 on Sun 06/21/2009
Internet Explorer: 7.0.6000.16711
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.893.111 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: CA Anti-Spyware *enabled* (Updated) {6B98D35F-BB76-41C0-876B-A50645ED099A}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\sttray.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\hp\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\wpcumi.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Julie\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uURLSearchHooks: eMusic Toolbar: {9ee802e8-c931-47ab-b570-aa8f791598ca} -
mURLSearchHooks: eMusic Toolbar: {9ee802e8-c931-47ab-b570-aa8f791598ca} -
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {9ee802e8-c931-47ab-b570-aa8f791598ca} - eMusic Toolbar
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: eMusic Toolbar: {9ee802e8-c931-47ab-b570-aa8f791598ca} -
TB: {2787EA8E-8D87-48AF-88AD-B30246C917AB} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\StartRegistryBooster.exe
mRun: [<NO NAME>]
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [PDF3 Registry Controller] "c:\program files\scansoft\pdf professional 3.0\\RegistryController.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [Boingo Wi-Fi] c:\program files\boingo\boingo wi-fi\Boingo.lnk
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [cctray] "c:\program files\ca\ca internet security suite\casc.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [CAPPActiveProtection] "c:\program files\ca\ca internet security suite\ca anti-spyware\CAPPActiveProtection.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoru~1\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoru~1\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
LSP: c:\windows\system32\wpclsp.dll
LSP: c:\windows\system32\VetRedir.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Notify: PFW - UmxWnp.Dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\julie\appdata\roaming\mozilla\firefox\profiles\kq6sxo6u.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\progra~1\sonyon~1\npsoe.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-06-20 18:39 250,544 a------- c:\windows\system32\KeyHelp.ocx
2009-06-20 18:38 <DIR> --d----- c:\program files\common files\Scanner
2009-06-20 15:05 161,008 a------- c:\windows\system32\drivers\vetmonnt.sys
2009-06-20 15:05 26,352 a------- c:\windows\system32\drivers\vet-filt.sys
2009-06-20 15:05 21,488 a------- c:\windows\system32\drivers\vetfddnt.sys
2009-06-20 15:05 21,104 a------- c:\windows\system32\drivers\vet-rec.sys
2009-06-20 15:05 880,560 a------- c:\windows\system32\drivers\vetefile.sys
2009-06-20 15:05 111,856 a------- c:\windows\system32\isafprod.dll
2009-06-20 15:05 99,568 a------- c:\windows\system32\isafeif.dll
2009-06-20 15:05 83,256 a------- c:\windows\system32\vetredir.dll
2009-06-20 15:05 108,368 a------- c:\windows\system32\drivers\veteboot.sys
2009-06-20 15:05 4,154 a------- c:\windows\system32\entitlement.xml
2009-06-20 15:04 111,856 a------- c:\windows\system32\wbem\canvprov.dll
2009-06-20 15:04 6,552 a------- c:\windows\system32\wbem\canvprov.mof
2009-06-20 15:03 <DIR> --d----- c:\program files\CA
2009-06-20 14:54 <DIR> --d----- c:\programdata\CA
2009-06-20 14:54 <DIR> --d----- c:\progra~2\CA
2009-06-19 21:26 0 a------- c:\windows\system32\SBRC.dat
2009-06-19 08:19 <DIR> --d----- c:\programdata\Sunbelt
2009-06-19 08:19 <DIR> --d----- c:\progra~2\Sunbelt
2009-06-19 07:31 202,928 a------- c:\windows\system32\drivers\sbtis.sys
2009-05-30 11:47 <DIR> --d----- c:\program files\Boingo
2009-05-30 11:47 <DIR> --d----- c:\programdata\GoBoingo
2009-05-30 11:47 <DIR> --d----- c:\progra~2\GoBoingo
2009-05-23 11:40 2,414,360 a------- c:\windows\system32\d3dx9_31.dll
2009-05-23 11:26 <DIR> --d----- c:\program files\Sony Online Entertainment

==================== Find3M ====================

2009-06-20 09:31 86,016 a------- c:\windows\inf\infstrng.dat
2009-06-20 09:31 86,016 a------- c:\windows\inf\infstor.dat
2009-06-20 09:31 51,200 a------- c:\windows\inf\infpub.dat
2009-04-19 20:33 150,245 a------- c:\windows\hpwins05.dat
2008-08-20 16:58 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-22 19:20 548 a------- c:\users\julie\appdata\roaming\wklnhst.dat
2008-01-01 20:23 109,552 a------- c:\users\julie\appdata\roaming\GDIPFONTCACHEV1.DAT
2007-11-03 12:19 262,144 a------- c:\progra~2\ntuser.dat
2007-08-30 07:41 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-03-04 22:17 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-03-04 22:17 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-03-04 22:17 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2007-12-14 16:12 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2007-12-14 16:12 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2007-12-14 16:12 16,384 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
2007-07-27 17:56 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 15:21:13.53 ===============

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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 26 June 2009 - 06:05 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

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Posted 01 July 2009 - 06:38 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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