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Trouble with Add/Remove programs list


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5 replies to this topic

#1 Joanna

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Posted 04 July 2005 - 11:27 AM

Hi i was wondering if anyone could help me, i found I-worm/Maslan.C and tried to delete all traces of it using anti-virus software. However, i've tried to remove several unwanted programs such as Championship manager (lol) and Aol so that i could reinstall it but for CM the uninstall wizard comes up and there is a progress bar, then it just disappears, and the program is still there on my add/remove programs list! With Aol, nothing happened at all when i clicked on it. Sorry if i sound a bit dim lol, there is something weird going on on my computer and i'm sure this isn't the only thing wrong with it.

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#2 stidyup

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Posted 04 July 2005 - 02:45 PM

It could be you still have traces of the worm I'd post a hijackthis log here to confirm that your PC is clean.

How to submit a hijackthis log

Download Hijackthis

Sophos Removal You may also want to try running the Sophos command line scanner or try Trend Micros Sysclean you'll also need the virus pattern file here this has a simple GUI.

#3 Joanna

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Posted 05 July 2005 - 10:56 AM

Someone looked at my hijack this log for me and said it was clean. I tried to install ipod udater on my computer but i had to download windows installer 3.1 first from windows update. But now my open office won't open, it just has the option of reporting an error, and it won't uninstall either so i don't know what's going on

#4 Enthusiast

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Posted 05 July 2005 - 11:07 AM

Are the programs you are attempting to remove actually removed but just still in the add/remove programs list or are they still installed in the computer?

A little advice: While experiencing a problem stop installing new programs or changing things until that problem is resolved. By continuing to alter your computer you will make it more difficult to diagnose the cause of your original problem.

#5 frankie12

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Posted 05 July 2005 - 03:33 PM

Have you checked the file path where AOL should be to see if all of the files are still there. If they are you still have AOL but if they are not you don't. You may also want to do a virus and spyware scan in safe mode to try and get rid of the problem that way. If the problem is still around you may have to find the exact files in my computer and delete them. I had to do that when i wanted to remove SIMS 4.

#6 Enthusiast

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Posted 05 July 2005 - 04:43 PM

Here are a few web based virus and malware scans that may work for you. You must use Internet Explorer for these to work:

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest


online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan




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