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msa.exe


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4 replies to this topic

#1 rayjay6361

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Posted 21 June 2009 - 12:13 PM

First off let me say hello to everyone and thank the creator of this site, It is a godsend !!

I've been having a problem with something called msa.exe , I use a licensed version of Kapersky Internet Security but with this pc being used by multiple family members someone at sometime slipped up and let this aggravation in. I contacted Kaspersky and they linked me to fix from here but for whatever reason it will not open, The fix is called combofix.exe ! Could somebody help me get the combofix.exe so I can get rid of this msa.exe Thanks in advance , While I await an answer I'm going to peruse the site I've already seen some very interesting items that I believe will help me !! Again Thanks, rayjay6361

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#2 garmanma

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Posted 21 June 2009 - 12:29 PM

Combofix is not to be used outside of the HJT forum and only then when instructed by a HJT team member
Please read the disclaimer
http://img.photobucket.com/albums/v666/sUB...imer_090525.gif

Bleeping Computer has a removal guide for msa.exe removal

http://www.bleepingcomputer.com/virus-remo...ve-ms-antivirus




The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
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#3 rayjay6361

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Posted 22 June 2009 - 11:09 AM

Thanks !! I'm going to give it a try now , I'll let you know the outcome ~~

#4 rayjay6361

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Posted 22 June 2009 - 11:37 AM

WOW !!!! Thanks I'm up and running clean again !! You guys are the best !!

#5 quietman7

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Posted 22 June 2009 - 11:39 AM

Please post the results of your MBAM scan for review.

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs

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