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WindowsXP-userinit problem


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#1 topline

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Posted 21 June 2009 - 10:43 AM

Today when I turned on my computer, everything was normal, and when I come on log on screen, i logged in, show me background and got message:

Data Execution Prevention - Microsoft Windows
To help protect your computer, Windows has closed this program.
Name: Userinit Logon Application
Publisher: Microsoft Corporation
Close Message button
Data Execution Prevention helps protect against damage fro viruses and other security threats... What should I do? - it's some link... I can't open it???

After i click close message i get window to send error report, and i click don't send, and icons and taskbar are not showing... I need help....

I' m running Windows Xp Professional Service Pack 3,, and i can run computer in safe mode...
Is there any other solution, or just reinstaling Windows...

Sorry on my bad English.

Edited by topline, 21 June 2009 - 10:43 AM.


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#2 boopme

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Posted 21 June 2009 - 11:58 AM

Hello. First we need to be sure Malware isn't the cause. I am moving this to the AM I Infected forum.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 topline

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Posted 21 June 2009 - 12:33 PM

here is mbam log:(sorry i'ts on croatian)

Malwarebytes' Anti-Malware 1.38
Verzija baze podataka: 2297
Windows 5.1.2600 Service Pack 3

21.6.2009 14:49:23
mbam-log-2009-06-21 (14-49-23).txt

Tip provjere: Brza Provjera
Provjerenih objekata: 89803
Vrijeme trajanja: 8 minute(s), 49 second(s)

Zaraženi procesi u memoriji: 0
Zaraženi moduli u memoriji: 1
Zaraženi ključevi u registru: 4
Zaražene vrijednosti u registru: 2
Zaraženi podaci u registru: 0
Zaraženi spremnici: 1
Zaražene datoteke: 17

Zaraženi procesi u memoriji:
(Zloćudne stavke nisu otkrivene)

Zaraženi moduli u memoriji:
C:\WINDOWS\system32\edmpql32.dll (Trojan.FakeAlert) -> Delete on reboot.

Zaraženi ključevi u registru:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\edmpql (Trojan.FakeAlert) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{28abc5c0-4fcb-11cf-aax5-81cx1c635612} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Protect (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Zaražene vrijednosti u registru:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Zaraženi podaci u registru:
(Zloćudne stavke nisu otkrivene)

Zaraženi spremnici:
c:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013 (Trojan.Agent) -> Quarantined and deleted successfully.

Zaražene datoteke:
C:\WINDOWS\system32\edmpql32.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\reader_s.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\reader_s.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\service.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\7.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\edmpql.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\protect.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\pc\reader_s.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\pc\local settings\temporary internet files\Content.IE5\16QJL96H\abb[1].txt (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\RECYCLER\s-1-5-21-1482476501-1644491937-682003330-1013\cfxer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\RECYCLER\s-1-5-21-1482476501-1644491937-682003330-1013\Desktop.ini (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\6.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\pc\Cookies\MM2048.DAT (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\pc\Cookies\MM256.DAT (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN1.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN2.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

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Posted 21 June 2009 - 01:09 PM

Hi, If you haven't rebooted after that scan plaese reboot normally. Now.

Next... Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
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#5 topline

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Posted 21 June 2009 - 04:33 PM

I do scan whit SAS and when it ask me to reboot computer, i reboot him in normal mode, but when I logged in, there was the same message, and i saw just background, no icons, no taskbar.
Here is SAS log:
Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 01:15:45

Memory items scanned : 235
Memory threats detected : 0
Registry items scanned : 6319
Registry threats detected : 1
File items scanned : 18418
File threats detected : 4

Trojan.AdobeR/RavAV
[RavAV] C:\WINDOWS\ADOBER.EXE
C:\WINDOWS\ADOBER.EXE

Adware.WhenU
C:\PROGRAM FILES\DAEMON TOOLS\SETUPDTSB.EXE

Rootkit.Dropper/BotNet
C:\SYSTEM VOLUME INFORMATION\_RESTORE{30F5342C-92EA-46A3-AE0E-550CDFBD46A5}\RP90\A0018048.DLL

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[2].txt

And after rebooting computer in safe mode, i do scan with MBAM:

Malwarebytes' Anti-Malware 1.38
Verzija baze podataka: 2297
Windows 5.1.2600 Service Pack 3

21.6.2009 23:27:02
mbam-log-2009-06-21 (23-27-02).txt

Tip provjere: Brza Provjera
Provjerenih objekata: 88877
Vrijeme trajanja: 9 minute(s), 58 second(s)

Zaraženi procesi u memoriji: 0
Zaraženi moduli u memoriji: 0
Zaraženi ključevi u registru: 0
Zaražene vrijednosti u registru: 0
Zaraženi podaci u registru: 0
Zaraženi spremnici: 0
Zaražene datoteke: 0

Zaraženi procesi u memoriji:
(Zloćudne stavke nisu otkrivene)

Zaraženi moduli u memoriji:
(Zloćudne stavke nisu otkrivene)

Zaraženi ključevi u registru:
(Zloćudne stavke nisu otkrivene)

Zaražene vrijednosti u registru:
(Zloćudne stavke nisu otkrivene)

Zaraženi podaci u registru:
(Zloćudne stavke nisu otkrivene)

Zaraženi spremnici:
(Zloćudne stavke nisu otkrivene)

Zaražene datoteke:
(Zloćudne stavke nisu otkrivene)

#6 boopme

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Posted 21 June 2009 - 09:23 PM

fix the desktop.
sfc /scannow

You will need your XP CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.


Run one more time..MBAM

Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 topline

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Posted 22 June 2009 - 04:02 AM

I don't have XP cd, or any company CD for restore computer. It's working about Acer Travelmate 5320..
Edit: I run computer in normal mode,, and I open windows explorer through task manager. Then icons and taskbar showed on my background. Then I get another message:

Data Prevention Execution - Microsoft Windows
To help protect your computer, Windows has closed this program.

Name: Windows Logon UI
Publisher: Microsoft Corporation

Close message


I clicked close message and then i got message to send error report. i clicked Don't send., but then i got again this message.. I run MBAM, here is log:

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

22.6.2009 16:07:52
mbam-log-2009-06-22 (16-07-52).txt

Scan type: Quick Scan
Objects scanned: 90496
Time elapsed: 3 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Now, i am scanning with SAS, i will post log in next post..

Edited by topline, 22 June 2009 - 09:13 AM.


#8 topline

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Posted 22 June 2009 - 10:44 AM

I was scaning with SAS, and it found two malware's and they ask me to reboot. I reboot in normal mode, and I get the sam problem at the begining. The problem is that i haven't XP CD, and i can't do steps which you said.

#9 boopme

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Posted 22 June 2009 - 11:00 AM

OK, maybe this will work.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:

Security Info
Warning Message
Security Desktop
Warning Homepage
Privacy Protection
Desktop Uninstall

If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done, go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 topline

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Posted 22 June 2009 - 11:20 AM

When I logged in , I was surprised, there were icons, then I go to the Display on CP, and do what you said. Under the web pages, wasn't nothing else just My current Home page. I could change my background, and then I scan with MBAM:

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

22.6.2009 18:10:43
mbam-log-2009-06-22 (18-10-39).txt

Scan type: Quick Scan
Objects scanned: 90451
Time elapsed: 3 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{28abc5c0-4fcb-11cf-aax5-81cx1c635612} (Trojan.Agent) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013 (Trojan.Agent) -> No action taken.

Files Infected:
C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\service.exe (Trojan.Agent) -> No action taken.
c:\RECYCLER\s-1-5-21-1482476501-1644491937-682003330-1013\Desktop.ini (Trojan.Agent) -> No action taken.

I need to say that, when I reboot my computer, i got a message about closing Userinit Logon Aplication. I ignore this message, ran Task manager, run windows explorer, and icons showed. Then I clicked on close message button on the message, and then I got another message, about closing Windows Logon UI.

#11 boopme

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Posted 22 June 2009 - 12:23 PM

OK, Did you click the "Remove Seleted" button after the scan and before the reboot?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 topline

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Posted 22 June 2009 - 12:53 PM

yes i click the remove selected..

#13 boopme

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Posted 22 June 2009 - 01:10 PM

OK good ,I needed to check as the log said "No action taken"..
so let's do these and I think we will have this.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 topline

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Posted 22 June 2009 - 01:56 PM

I am now scanning, and I have some question, when i'll need to reboot, must I reboot in normal mode???

#15 boopme

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Posted 22 June 2009 - 02:08 PM

Only MBAM requires to be rebooted into normal mode. that's the way it's made.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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